vacancy List

JOB PURPOSE:

• To direct the QHSSE activities within Salalah Free Zone Company (SFZCo), ensuring all operations, projects and investment activities comply with the quality, health & safety, security, and environment standards of the organization and applicable International & Omani regulations.

KEY ACCOUNTABILITIES:

Strategy Development and Implementation

• As a member of the senior management team, participate in the development and refinement of SFZ Co’s overall vision and strategy, and contribute to the overall process of corporate management and decision making to ensure the organization maximizes its short, medium and long term goals.
• Formulate and lead the implementation of the QHSSE division strategy, in line with SFZ Co’s vision, mission and business objectives.
• Translate the QHSSE division strategy into annual operational business plans, and monitor performance to ensure deviations from performance targets are identified and reported in a timely manner, and that actions are adjusted to achieve set annual action plans.
• Prompt SFZ Co’s QHSSE initiatives internationally and locally through awards, conferences, workshops and sponsorships.

People Management

• Direct the process of effective divisional performance, in coordination with the People division, by setting individual objectives aligned to the organization’s business goals, conducting and overseeing performance appraisals for direct and indirect reports, manpower planning, recruitment, and training and development of staff to ensure the creation of a high level of engagement and a motivated work environment.

Budget Preparation and Control

• Oversee the development and consolidation of the QHSSE division’s budget, in coordination with the Finance division, to ensure alignment with SFZ Co’s budget guidelines and submit for endorsement by the FD/CEO.
• Monitor financial performance of the division versus the budget, keeping track of costs and areas of unsatisfactory performance to ensure improvement opportunities are capitalized upon.
• Contribute to the company’s annual operational profit by issuing and renewing permits and reviewing environmental studies and assessments.

HSE Monitoring and Incident Investigation

• Ensure continuous monitoring and inspection of all SFZ Co infrastructure and operations to proactively identify any potential areas of HSE risk and develop risk mitigation plans.
• Evaluate, approve & issue all the investors HSE applications which includes, EIA’s, Climate Affair permit applications & Civil Defense permit applications in coordination with the relevant local authorities
• Evaluate and approve/reject the new investor’s applications submitted by the commercial division to ensure their compliance with the SFZ Co QHSSE rules and regulations
• Direct the effective execution of HSE incident investigations, ensuring proper reporting and putting preventative future measures in place.

Safety and Risk Assessment

• Direct the development of HSSE risk assessments for all projects, investments and operations to evaluate safety risks as well as environmental and community impact, and to put in place impact and risk mitigation plans.

Quality of Service

• Direct and guide the monitoring of quality of service provided to investors by SFZ Co and identify potential issues and/or areas for improvement, in order to increase customer satisfaction and develop necessary mitigation measures.

ISO Compliance

• Oversee the monitoring of SFZ Co. operations to ensure continued compliance with ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 Management Systems in order to meet quality, environment, health & safety and security standards and re-certification requirements.

Security

• Direct and manage all security activities to ensure that SFZ Co. personnel, premises and assets are protected, safe and secure.
• Develop and design security plans/systems for the HQ Building and SFZ Co. sites
• Coordinate with the ROP/customs to approve the final custom gates design
• Policies and Procedures
• Lead the development and direct the implementation of divisional policies, procedures and controls covering the QHSSE division so that all relevant procedural/legislative requirements are fulfilled while delivering a quality and cost-effective service.

Quality, Health, Security, Safety and Environment

• Ensure all relevant quality, health, security, safety, and environmental policies, procedures and controls are adhered to so that employee safety, legislative compliance, delivery of high quality service and a responsible environmental attitude can be guaranteed.
• Ensure that incidents and hazards are reported in a timely manner, and reduce consumption of natural resources to assist in protecting the environment and ensuring a healthy and safe work environment.
• Prompt new technologies within SFZ Co. to minimize the impact on the environment, security and occupational health & safety

Ad-hoc Requests

• Perform additional duties in line with the current role, as and when requested by the CEO.

Qualification, Experience and Skills

Qualifications

• Bachelor’s degree in HSE or Environmental Science, or any related specialization.
• Relevant Quality, Health & Safety, Security, and Environment professional certifications.

Experience

• 8 years of experience in a relevant field, including at least 5 years in positions involving managerial/supervisory responsibilities.

Knowledge/ Skills

• Knowledge of HSE laws and regulations.
• Knowledge of security methodologies.
• Knowledge of ERM
• Leadership and Management
• Regulatory Knowledge
• Risk Assessment and Management
• Incident Investigation
• Training and Development
• Stakeholder Engagement
• Crisis Management
• Emergency Response Planning
• Communication Skills
• Microsoft Office skills.
• Arabic and/or English language skills.

• Office environment – 80%
• Offsite – 20%

KEY INTERACTIONS

Internal:

• All Divisions within SFZ Co.
• Asyad Corporate

External:

• Environment Authority
• Dhofar Municipality
• Public Authority for Special Economic Zones and Free Zones (OPAZ)
• Local Emergency Services (ROP, Civil Defense, Ambulance,…etc.)
• Civil Aviation Authority (CAA)
• Current & potential Investors.
• Security Firms.
• Suppliers & Contractors

 JOB PURPOSE:

• The HSSE Officer has a pivotal role in engaging with Operational departments to assist them in being compliant with HSSE requirements while focusing on ways and methods to coach Operational departments to lead safety differently starting at the front line and convincing junior, middle and senior leaders to the be the example leading from the front.

KEY ACCOUNTABILITIES:

• Ensure all workers inside the port area comply with ASYAD PORTS & FREEZONES HSSE procedure
• Supervising the application of safety conditions in buildings and workshops
• Responsible for fire extinguishers and firefighting systems maintenance and certification renewal with third party
• Responsible for other fire protection and firefighting systems maintenance and certification renewal with third party
• Maintain all HSSE inspection records up to date
• Ensure the port premises is hazard free and all operations and garbage disposals are taking place properly
• Follow up and reporting any pollution including oil pollution within the port area and coordinate with Oil and Chemical Spill control Contractor.
• Responsible security in the port 24 x7
• Responsible for proper utility of security guards and gate pass issuing requirements.
• Fighting the fire by available equipment (fire hydrants & hose reels)
• Maintain proper coordination between ROP for all issues related to port security
• Maintain proper coordination with PACDA or all issues related to health, safety and rescue.
• Maintaining a close coordination with all entities having facilities inside the port to ensure all are integrated to the security system.
• Maintaining a close coordination between all departments of ASYAD PORTS & FREEZONES to ensure proper compliance of all HSSE requirements by each department and individual.
• Control the visitors and port users to ensure they comply all HSSE requirements.
• Respect and comply all ASYAD Ports & Freezones’ business guidelines, rules and ethics and preserve the confidentiality of all ASYAD Ports & Freezones affairs.
• Attend any other assignment assigned by management.

Qualification, Experience and Skills

Qualifications

• Bachelor’s degree in HSSE, or other relevant technical or industrial discipline.
• Certificate of training in industrial safety.
• NEBOSH IGC.

Experience

• Fresh graduate.

Knowledge/ Skills

• Relevant computer proficiency, experience in using e-mail, Microsoft Package and/or any relevant software
• Fluency in Arabic both oral and written, fluency in English is desirable.
• Excellent problem-solving skills and the ability to make informed decisions under pressure to ensure minimal disruption to terminal operations.
• Familiarity and good understanding of local and International legislative requirements.
• Computer Literate, good skills working with Microsoft Office.]
• Fluent in English and Arabic.

KEY INTERACTIONS

Internal:

• All departments
• Port operations
• ASYAD group HSSE      

External:

• Authorities involved in port security and emergency response
• Third party safety equipment certification
• Chemical and Oil Pollution control contractor
• PACDA
• Port Users

JOB PURPOSE:

• A dedicated IT Network mission is to contribute profound technical expertise and innovation to ASYADs network infrastructure. With a keen focus on optimizing connectivity, security, and performance, committed to ensuring the seamless operation of the network environment. The purpose is to provide specialized support, troubleshooting, and proactive solutions that align with business objectives and enhance overall efficiency.
• Aspire to be the cornerstone of ASYADs network operations, leveraging in-depth knowledge of networking protocols, hardware, and security measures. The primary goal is to design, implement, and maintain robust and scalable network solutions that facilitate the uninterrupted flow of information across ASYAD Group.
• To play a pivotal part in network optimization, constantly monitoring and analyzing network performance metrics. By staying ahead of potential issues and implementing preventive measures, intend to minimize downtime and contribute to the overall reliability of ASYAD network infrastructure.
• Aim to work closely with cross-functional teams, providing technical guidance and support for projects that involve network integration, expansion, or enhancement. Through effective communication and collaboration, endeavour to align network initiatives with broader IT strategies and business goals.
• To be a reliable and innovative force, ensuring ASYADs network operates at its peak performance, remains secure, and supports the dynamic needs of the business in the ever-evolving landscape of information technology.

Network Configuration and Maintenance:

• Configure and maintain routers, switches, firewalls, and other network devices to ensure optimal performance and reliability.
• Implement changes to network configurations as needed, following established change management processes.
• Conduct regular audits of network configurations to identify and rectify discrepancies.

Troubleshooting and Issue Resolution:

• Diagnose and resolve network issues promptly, providing efficient support to end-users and IT teams.
• Utilize network monitoring tools to proactively identify potential problems and address them before they impact operations.
• Collaborate with cross-functional teams to troubleshoot and resolve complex network-related challenges.

Security Implementation:

• Implement and enforce security measures, including network access controls.
• Stay informed about emerging security threats and vulnerabilities, implementing proactive measures to mitigate risks.
• Collaborate with the security team to respond to and remediate security incidents.

Network Monitoring and Performance Optimization:

• Deploy and manage network monitoring tools to track performance metrics and analyze trends.
• Identify opportunities for performance optimization, making recommendations for improvements.
• Monitor bandwidth usage, latency, and other key performance indicators to ensure optimal network operation.

Documentation and Reporting:

• Maintain accurate and up-to-date documentation of network configurations, diagrams, and procedures.
• Generate regular reports on network performance, incidents, and security postures for management and stakeholders.
• Contribute to the development of comprehensive network documentation for reference and training purposes.
• Collaboration with IT Teams:
• Work collaboratively with other IT teams, providing technical expertise and support for network integration with systems, applications, and infrastructure.
• Participate in project teams to ensure that network requirements align with overall project goals.
• Communicate effectively with team members and stakeholders regarding network-related initiatives.
• User Support and Training:
• Provide support to end-users experiencing network-related issues, offering clear and effective solutions.
• Develop and deliver training programs to educate end-users on network best practices and troubleshooting techniques.
• Foster a positive and user-friendly experience for individuals interacting with the network.
• Network Upgrades and Expansion:
• Collaborate with network architects and engineers to plan and execute network upgrades and expansions.
• Implement new network technologies and solutions to meet evolving business requirements.
• Ensure minimal disruption during network upgrades and expansions through careful planning and execution.
• Vendor Management:
• Work with vendors to procure and implement network hardware, software, and services.
• Evaluate vendor proposals, negotiate contracts, and ensure that vendors meet service level agreements.
• Collaborate with vendors on troubleshooting and issue resolution.

COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

• ASYAD Corporate Units
• ASYAD Business Units 

External:

• Government institutions
• Private sector companies
• Other related stakeholders
• IT vendors

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• Bachelors degree in business, with IT audit or compliance experience, or computer science, with business and IT audit or compliance experience desired
• In-depth knowledge of IT systems, infrastructure, and networking technologies.
• In-depth understanding of network protocols and services (TCP/IP, DNS, DHCP, OSPF, BGP, etc.).
• Extensive experience with Cisco, Huawei, or other major network hardware vendors.
• CCNA certifications are highly preferred

Experience:

• 5 years experience network engineering or a related IT role.
• Problem-solving
• Expert level knowledge of TCP/IP stack, Intrusion detection and prevention methods, Web application and cloud computing architectures, Structured risk assessment methodologies
• An enthusiasm for staying up to date with the very latest updates about security threats and solutions
• Outstanding communication skills that go beyond “tech talk” – the ability to translate complex IT matters to those without an IT background
• Strong time management and organizational skills.

Competency:

• Excellent communication skills (written and Oral).
• Fluent English &Arabic languages are mandatory.
• Ability to work effectively in a multicultural team.
• Knowledge of current information security trends
• IT networking and programming skills
• Good knowledge of network protocols
• Good knowledge of physical and virtualized networking fundamentals, such as routing, switch, network configuration in VMware
• Ability to test for, track, and resolve threats including malfunctions and attacks.
• General computer literacy (Microsoft Office e.g. Word, Excel, PowerPoint, etc.).
• Knowledge of cyber laws and compliance.

JOB PURPOSE:

• The Technology Infrastructure-System Administrator Senior Specialist (Duqm) is responsible for supporting, maintaining, and administering the organization’s IT infrastructure, including servers, storage, operating systems, and related technologies. The role involves ensuring the stability, security, and optimal performance of IT systems that support core business operations. This position requires strong technical troubleshooting skills, a broad understanding of infrastructure components (across Windows, virtualization), and the ability to work collaboratively with other IT teams. This role is based in Duqm and typically follows standard business hours within an office environment. However, occasional travel, on-call support, or shift-based work may be required to ensure the continuity and availability of IT services.

KEY ACCOUNTABILITIES:
System Administration and Maintenance:

• Install, configure, and maintain windows & virtualizations servers and related infrastructure.
• Perform regular system updates, patches, and security configurations.
• Monitor system performance and troubleshoot issues to ensure optimal performance.

Infrastructure Design and Implementation:

• Design and implement scalable and secure infrastructure solutions.
• Develop and document system architectures, configurations, and procedures.
• Collaborate with other IT teams to integrate systems with other infrastructure components.

Security and Compliance:

• Implement and maintain security best practices for Windows based systems, including firewalls, access controls, and intrusion detection/prevention systems.
• Ensure compliance with industry standards and regulatory requirements.

Automation and Scripting:

• Develop and maintain scripts for automation of routine tasks and system management.
• Utilize automation tools and scripting languages (e.g., PowerShell, Python, or Shell) to streamline infrastructure operations and improve efficiency

Backup and Disaster Recovery:

• Implement and manage backup and recovery solutions for enterprise systems to ensure data protection and business continuity.
• Develop and test disaster recovery plans to ensure data integrity and system availability.

Support and Collaboration:

• Provide technical support and troubleshooting assistance to end-users and other IT staff.
• Collaborate with vendors and service providers for hardware and software procurement and support.
• Participate in on-call rotation and respond to critical system issues outside regular business hours.

COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

• ASYAD Corporate Units
• ASYAD Business Units

External:

• Government institutions
• Private sector companies
• Other related stakeholders
• IT vendors

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field. Equivalent work experience may be considered.
• Relevant certifications such as Microsoft Certified: Windows Server Administrator, CompTIA Server+, VMware Certified Professional (VCP), or Azure/AWS Certified SysOps Administrator are preferred.
• Additional certifications in IT infrastructure, cloud platforms, or systems management are a plus.

Experience:

• 5 years of experience in system administration and IT infrastructure management in a Windows or mixed-platform environment.
• Hands-on experience with server administration, virtualization platforms (e.g., VMware, Hyper-V), and Active Directory services.
• Proven track record in implementing and supporting enterprise IT infrastructure, including backup solutions, patch management, and monitoring tools.
• Strong communication skills with the ability to effectively convey technical concepts to non-technical stakeholders.

Skills:

• Excellent communication skills (written and Oral).
• Fluent English & Arabic languages are mandatory.
• Solid understanding of current information security practices and trends.
• Proficiency in scripting languages (e.g., PowerShell, Python) to support automation and administrative tasks.
• Familiarity with configuration management tools (e.g., Microsoft Endpoint Configuration Manager, Ansible).
• Strong knowledge of core networking concepts and protocols (e.g., TCP/IP, DNS, DHCP).
• Experience with virtualization technologies (e.g., VMware, Hyper-V).
• Exposure to cloud platforms such as Microsoft Azure or Amazon Web Services (AWS) is a plus.
• Proficient in general computer applications (e.g., Microsoft Office – Word, Excel, PowerPoint).
• Awareness of cyber laws, data privacy, and regulatory compliance requirements.

JOB PURPOSE:

• The Technology Infrastructure/System Administrator Associate (Linux) is responsible for designing, implementing, and maintaining the Linux infrastructure of the organization. This role requires a deep understanding of Linux systems, excellent problem-solving skills, and the ability to work collaboratively with other IT professionals. The engineer will ensure the stability, integrity, and efficient operation of the Linux-based systems that support core organizational functions. Typically work regular business hours in an office environment; however, roles focused on technical support may require more travel and on-call time, as well as rotating shifts if needed.

KEY ACCOUNTABILITIES:
System Administration and Maintenance:

• Install, configure, and maintain Linux servers and related infrastructure.
• Perform regular system updates, patches, and security configurations.
• Monitor system performance and troubleshoot issues to ensure optimal performance.

Infrastructure Design and Implementation:

• Design and implement scalable and secure Linux-based infrastructure solutions.
• Develop and document system architectures, configurations, and procedures.
• Collaborate with other IT teams to integrate Linux systems with other infrastructure components.

Security and Compliance:

• Implement and maintain security best practices for Linux systems, including firewalls, access controls, and intrusion detection/prevention systems.
• Ensure compliance with industry standards and regulatory requirements.

Automation and Scripting:

• Develop and maintain scripts for automation of routine tasks and system management.
• Implement infrastructure-as-code practices using tools such as Ansible, Puppet, or Chef.

Backup and Disaster Recovery:

• Implement and manage backup solutions for Linux systems.
• Develop and test disaster recovery plans to ensure data integrity and system availability.

Support and Collaboration:

• Provide technical support and troubleshooting assistance to end-users and other IT staff.
• Collaborate with vendors and service providers for hardware and software procurement and support.
• Participate in on-call rotation and respond to critical system issues outside regular business hours.

COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

• ASYAD Corporate Units
• ASYAD Business Units

External:

• Government institutions
• Private sector companies
• Other related stakeholders
• IT vendors

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field. Equivalent work experience may be considered.
•  Linux Professional Institute Certification (LPIC) or Red Hat Certified System Administrator (RHCSA) is preferred.
• Other relevant certifications (e.g., CompTIA Linux+, AWS Certified SysOps Administrator) are a plus.

Experience:

• More than 5 years experience Linux system administration and infrastructure management.
• Experience with various Linux distributions (e.g., Red Hat, CentOS, Ubuntu).
• Proven experience in designing and implementing Linux-based infrastructure solutions.
• Outstanding communication skills that go beyond “tech talk” – the ability to translate complex IT matters to those without an IT background.

Skills:

• Excellent communication skills (written and Oral).
• Fluent English &Arabic languages is mandatory.
• Ability to work effectively in a multicultural team.
• Knowledge of current information security trends
• Proficiency in scripting languages (e.g., Bash, Python).
• Experience with configuration management tools (e.g., Ansible, Puppet, Chef).
• Knowledge of networking concepts and protocols (e.g., TCP/IP, DNS, DHCP).
• Familiarity with virtualization technologies (e.g., VMware, KVM).
• Experience with cloud platforms (e.g., AWS, Azure) is a plus.
• General computer literacy (Microsoft Office e.g. Word, Excel, PowerPoint, etc.).
• Knowledge of cyber laws and compliance.

JOB PURPOSE:

• The Technology Infrastructure/System Administrator Associate is responsible for supporting, maintaining, and administering the organization’s IT infrastructure, including servers, storage, operating systems, and related technologies. The role involves ensuring the stability, security, and optimal performance of IT systems that support core business operations. This position requires strong technical troubleshooting skills, a broad understanding of infrastructure components (across Windows, virtualization), and the ability to work collaboratively with other IT teams. This role is based in Duqm and typically follows standard business hours within an office environment. However, occasional travel, on-call support, or shift-based work may be required to ensure the continuity and availability of IT services.

KEY ACCOUNTABILITIES:
System Administration and Maintenance:

• Install, configure, and maintain windows & virtualizations servers and related infrastructure.
• Perform regular system updates, patches, and security configurations.
• Monitor system performance and troubleshoot issues to ensure optimal performance.

 Infrastructure Design and Implementation:

• Design and implement scalable and secure infrastructure solutions.
• Develop and document system architectures, configurations, and procedures.
• Collaborate with other IT teams to integrate systems with other infrastructure components.

Security and Compliance:

• Implement and maintain security best practices for Windows based systems, including firewalls, access controls, and intrusion detection/prevention systems.
• Ensure compliance with industry standards and regulatory requirements.

Automation and Scripting:

• Develop and maintain scripts for automation of routine tasks and system management.
• Utilize automation tools and scripting languages (e.g., PowerShell, Python, or Shell) to streamline infrastructure operations and improve efficiency

Backup and Disaster Recovery:

• Implement and manage backup and recovery solutions for enterprise systems to ensure data protection and business continuity.
• Develop and test disaster recovery plans to ensure data integrity and system availability.

Support and Collaboration:

• Provide technical support and troubleshooting assistance to end-users and other IT staff.
• Collaborate with vendors and service providers for hardware and software procurement and support.
• Participate in on-call rotation and respond to critical system issues outside regular business hours.

COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

• ASYAD Corporate Units
• ASYAD Business Units

External:

• Government institutions
• Private sector companies
•  Other related stakeholders
• IT vendors

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field. Equivalent work experience may be considered.
• Relevant certifications such as Microsoft Certified: Windows Server Administrator, CompTIA Server+, VMware Certified Professional (VCP), or Azure/AWS Certified SysOps Administrator are preferred.
• Additional certifications in IT infrastructure, cloud platforms, or systems management are a plus.

Experience:

• More than 5 years of experience in system administration and IT infrastructure management in a Windows or mixed-platform environment.
• Hands-on experience with server administration, virtualization platforms (e.g., VMware, HyperV), and Active Directory services.
• Proven track record in implementing and supporting enterprise IT infrastructure, including backup solutions, patch management, and monitoring tools.
• Strong communication skills with the ability to effectively convey technical concepts to non-technical stakeholders

Skills:

• Excellent communication skills (written and Oral).
• Fluent English & Arabic languages are mandatory.
• Solid understanding of current information security practices and trends.
• Proficiency in scripting languages (e.g., PowerShell, Python) to support automation and administrative tasks.
• Familiarity with configuration management tools (e.g., Microsoft Endpoint Configuration Manager, Ansible).
• Strong knowledge of core networking concepts and protocols (e.g., TCP/IP, DNS, DHCP).
• Experience with virtualization technologies (e.g., VMware, Hyper-V).
• Exposure to cloud platforms such as Microsoft Azure or Amazon Web Services (AWS) is a plus.
• Proficient in general computer applications (e.g., Microsoft Office – Word, Excel, PowerPoint).
•  Awareness of cyber laws, data privacy, and regulatory compliance requirements.

JOB PURPOSE:

• The Technology Shared Operations VP is responsible for organizing and executing all aspects of Asyad Groups Network, Technology infrastructure, and Helpdesk Operations. This role involves directing all operational activities for Asyad Group, including the initiation of new projects aligned with business needs and the implementation of cutting-edge technical solutions within IT operations. Additionally, ensuring the continuous availability of technology resources across all Asyad Group companies.

KEY ACCOUNTABILITIES:
Strategy and Planning:

• Overseas Technology planning, implementation, and operations.
• Develop the functional strategy as cascaded down from the company strategy and oversee its implementation throughout the organization and its operations, to ensure vertical alignment and horizontal integration with other interfacing departmental strategies across Asyad group.
• Establish goals and intended outcomes related to platform infrastructure and architectural direction contributing to a technical strategy shaped by the business strategy.
• Provide expertise to business units across Asyad Group that are building platform, database applications, and frameworks.
• Participate in developing and Maintaining Technology Strategy.
• Ensures the delivery of the IT digital strategy facilitating an end customer market differentiation.
• Assures all systems and partners meet all quality assurance requirements, providing reporting KPI’s, SLA’s, OLA’s, and improvement plans as required.
• Develops IT policies, procedures, and best practices.
• Leverages emerging technologies, cloud adoption including evaluation and implementation of public cloud.
• Planning, Designing, developing, implementing, and managing any projects related to shared IT operations in ASYAD Group and Business Units.
• Ensure compliance with relevant regulations and industry standards.
• Collaborate with business stakeholders to understand IT needs and priorities.
• Communicate IT strategies, projects, and performance to non-technical audiences.
• Develop and enforce policies and procedures related to vulnerability management. Ensure policies are communicated and understood across all business units.
• Develop and implement a comprehensive change management strategy aligned with the overall IT and business objectives of Asyad Group.
• Implement and execute a group-wide change management process related to Shared Operations.

Operational Accountabilities:

• Adhere to quality assurance processes, during network and infrastructure installation, Testing, Commissioning, integration, and operations as per the Standard Operating Procedure.
• Build strong relationships with technical partners contributing to the overall design and operations of the Technology Operations.
• Contribute knowledge and excellent experience in costing ,budgeting and procurement knowledge.
• Control, maintain and support IT Asset Management and Documentations for all IT Assets.
• Control Planning, Installation and Commissioning responsibility for the IT and systems which includes Data Centers, IT systems, and networks.
• Develop and executes (Planning, Installation and Commissioning) an enterprise-wide disaster recovery and business continuity plan related to Technology.
• Develop contingency plans to address unexpected issues during change implementation.
• Conduct and oversee business impact analyses to identify critical IT systems and their dependencies and assess the potential impact of disruptions on business operations.
• Develop and execute regular testing and simulation exercises for business continuity plans. -Analyze the outcomes of tests and exercises to identify areas for improvement.
• Lead, motivate and develop the capability of the IT operations teams to achieve agreed annual targets.
• Plan, organize, direct, coordinate, and review the work plan for the IT operations, and assign work activities, and projects, methods, and procedures.
• Manage all projects under execution in Technology Shared Operations Department.
• Participate as a member of the senior management team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately.
• Responsible for technical equipment evaluations during vendor selection, and for IT hardware, software , and Network upgrade processes.
• Support in sourcing & purchasing activities and identifies the suppliers/vendors and negotiate long-term contracts that set out prices, quality standards, cost-reduction.
• Review and approve network, systems, applications, security measures, and monitoring related to IT operations.
• Communicate planned changes to relevant stakeholders, ensuring transparency and awareness.

Managerial Accountabilities:

• Develop plans and budgets for Shared Technology Operations.
• Develop procedures to track or report Technology Infrastructure and Network availability, reliability, capacity, or utilization across Asyad Group companies.
• Develop progress reports to demonstrate status of projects and operations.
• Leading the effort of ensuring that the Shared Technology Infrastructure and Networks are secured and protected across Asyad Group.
• Direct or participate in emergency management and contingency planning.
• Drive Shared Technology Center of Excellence (CoE) teams to consensus on designs, patterns, best practices, and implementation methods that are Asyad business applicable.
• Experience in Managing Shared Networks and Infrastructure.
• Accountable for mitigating information technology risks and vulnerabilities closing.
• Collaborate with relevant stakeholders to understand business-critical assets and systems.
• Oversee patch management process to ensure timely deployment of security updates.
• Oversee the performance of incident management system to ensure the compliance to the approved SLA.
• Respond to all outages or performance issues and direct his team to execute necessary repair or configuration changes.
• Ensure that proper systems and communication hardware and software inventories are up to date.
• Take responsibility for the day-to-day operation of the team, providing overall guidance and supervision. Maintain and schedule to ensure that the team can meet the demand and respond on time to services and outages.
• Managing the incident management processes and procedures and providing valuable feedback and failure/root cause analysis to help continuously improve the processes.
• Ensure The maintenance –managing routines, obsolescence, contracts, suppliers, and service providers Provisioning – meeting SLA on new provisions. Managing and monitoring utilization trends, managing services performance, and assuring maximum uptime.
• Ensure the installation of firmware patches and updates to all systems devices and software are performed promptly.
• Make decisions on short-term uses of technology within the IT operations and business systems section roadmap in consultation with the management team.
• Managing and designing, developing, implementing, and managing network services that meet current and future business requirements, and apply or extend, enhance, or optimize the existing architecture.
• Ensure that the appropriate monitoring tool is installed and installed to monitor the important services in ASYAD Group and Business Units.
• To be on-call 24 hours on normal working days, holidays, and vacations whenever required in case of a major down or disconnect or incident related to cybersecurity.
• Work in any location related to ASAYD group and business unit.

People and Resources Management:

• Manage the departmental team of direct and indirect reports through effective recruitment, development, performance management, and succession planning, to maximize team performance and achieve Technology Unit objectives.
• Define and manage the effective use of both in and out-sourced resources to deliver against Asyad Group strategic plan.
• Lead a diverse IT team, providing guidance, mentoring, and support.
• Foster a collaborative and innovative work culture, encouraging continuous learning and development.
• Prepare training plan and development for the staff.
• Foster a culture of continuous learning and knowledge sharing within Asyad Group.

Budget and Tendering Management:

• Manage the development and consolidation of the Shared Operations budget within its own Scope.
• Experience in Developing the Scope of Work, Tendering, evaluation, awarding, and implementing any technology requirements.
• Experience in shared tendering, contracting, and implementation between multi-companies.
• Managing and developing any tenders or contracts related to IT operations across the Group.
• Oversee relationships with IT vendors, negotiating contracts, and ensuring service level agreements are met.

Maintaining and Expanding Technology Infrastructure and Network:

• The responsibilities include day-to-day maintenance and expansion of the existing infrastructure to ensure seamless operations and support for business growth.
• Ensure scalability, reliability, and security of IT systems across all companies.

Technology Solutions and Innovation:

• Embracing innovation is vital. This means exploring creative and emerging technologies to address business challenges and fostering a culture of innovation within Asyad Group.
• Collaborate with executive leadership to identify opportunities for technology-driven innovation and improvement.

COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

• ASYAD Corporate Units
• ASYAD Business Units

External:

• IT vendors
• IT Service Providers.

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• Bachelors / Master’s Degree in MIS, Engineering, Computer Science, or Telecommunications. An advanced degree is preferable.
• Professional qualification/certification from a related IT professional body is preferred.

Experience:

• 12+ Years of Experience.
• At least 5 years of experience in a leadership role with budget responsibility.
• Experience in the transport and logistics industry is preferred.

Skills:

• Very Good experience in all IT operations.
• Excellent knowledge of all IT operations functions.
• Very Good experience in shared services.
• Leading and Developing teams.
• Understanding of business.
• Financial planning and budgeting.
• Strong customer-service orientation.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strategy development and implementation.
• Communication and negotiation skills.
• Analytical thinking.
• Creative Thinking.
• Attention to detail.
• Business development skills.
• Business/result-orientation.
• Problem-solving.
• Strategic planning.
• Technology-oriented (technical).
• Conflict Management.
• Ability to maintain a comprehensive and strategic knowledge base of the current technology landscape, particularly trends, developments, and advancements.
• Ability to understand and communicate technical information to technical and nontechnical audiences at various hierarchical levels, ranging from board members to technical specialists.
• Excellent interpersonal and collaborative skills.
• Excellent written and verbal communication skills.
• Experience in establishing standards of performance and monitor conformance for staff (through performance review) and vendors (through service level agreements).
• Judgment and Decision-Making skills.
• Project management skills.
• Systems Evaluation skills.

JOB PURPOSE:

• The Business ERP Director is responsible for overseeing the implementation, maintenance, and optimization of Asyad’s group ERP systems within the organization. The primary focus will be on managing the end-to-end lifecycle of the ERP projects, ensuring alignment with business objectives, and maintaining efficient operations post-implementation. This role requires a deep understanding of functional ERP modules, project management methodologies, and operational excellence principles.
• In addition, the role requires working with various stakeholders to develop and gain benefits from the ERP system, helps in the adaptation of business/operational business needs, develops specifications, aligns projects, reviews and evaluation of vendors solutions, ensuring that software developments meet Asyad’s needs, aiming to maximize value and productivity of the Enterprise Resource Planning systems.

KEY ACCOUNTABILITIES:

• Develop and execute a comprehensive ERP strategy aligned with Asyad’s organizational goals and industry best practices.
• Define key performance indicators (KPIs) to measure the effectiveness and impact of ERP initiatives on business outcomes.
• Monitor industry trends and emerging technologies to inform ERP roadmap and investment decisions.
• Lead the planning, execution, and control of ERP implementation projects, ensuring adherence to project scope, timelines, and budgets.
• Collaborate with executive leadership and key stakeholders to define project objectives, deliverables, and success criteria.
• Manage project risks, issues, and dependencies, proactively identifying and mitigating potential obstacles to project success.
• Partner with business stakeholders to obtain, analyze, and prioritize functional and technical requirements for the ERP solutions.
• Translate business needs into comprehensive solution designs, leveraging solution best practices and industry standards.
• Collaborate with cross-functional teams, including solution architects, developers, and business analysts, to validate solution designs and ensure alignment with business objectives.
• Oversee the configuration, customization, Integrations and testing of ERP modules, ensuring alignment with approved solution designs and business requirements.
• Develop and implement change management strategies to minimize resistance and maximize user adoption of the ERP solutions.
• Provide training, coaching, and support to end-users to enhance their ability and confidence in using ERP systems effectively.
• Monitor user feedbacks to identify opportunities for process improvement, system optimization, and user experience enhancement.
• Drive continuous improvement initiatives to optimize business processes, enhance system capabilities, and unlock value of the ERP investments.
• Manage relationships with vendors, system integrators, and consulting partners to ensure the successful delivery of ERP projects and services.
• Evaluate vendor proposals, negotiate contracts, and monitor vendor performance against service level agreements (SLAs) and project deliverables.
• Stay updated of ERP solutions products roadmaps, releases, and enhancements, providing guidance and recommendations to maximize the value of ERP investments.
• Ensure compliance with regulatory requirements and Asyad’s security and operations policies.
• Implement and maintain robust controls, access management policies, and security measures to protect sensitive data and mitigate cybersecurity risks.
• Conduct regular audits, assessments, and reviews of ERP systems to identify vulnerabilities, gaps, and areas for improvement.
• Lead the talent development initiatives for the assigned division, collaborate with discipline experts, and ensure the availability of talent to fit business requirements.
• Contribute to recruiting, developing, and retaining people in the team with outstanding skills, qualifications, and potential.
• Manage the preparation and recommend the departmental budget and monitor financial performance versus the budget while ensuring all departmental activities are conducted in line with the approved guidelines.
• Creating reports on project status, including development timelines, and identifying potential problems that may cause delays in completion.
• To prepare a schedule for regular maintenance activities including applying patches, upgrades, and configuring/adding new services/applications as necessary.
• To create and maintain documentation including system and user manuals, license agreements, documentation of modifications/upgrades and regular reports.
• Any other assigned duties from time to time.

COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

• ASYAD Corporate Units
• ASYAD Business Units

External:

• IT vendors
• IT Services Provider

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• Bachelor’s degree in engineering, IT and/or Computer Sciences.
• MBA or master’s degree in engineering, IT and/or Computer Sciences is preferred.
• Certification in SAP Functional and project management is preferred.

Experience:

• 10+ years of work-relevant experience.
• Strong project management experience.
• Proven leadership experience in managing large-scale ERP projects, cross-functional teams, and stakeholder engagements.
• Deep expertise in SAP ERP modules such as FI/CO, MM, SD, and/or HCM, with hands-on experience in solution design, configuration, and customization.
• Strong understanding of project management methodologies (e.g., PMBOK, Agile, Scrum) and best practices in ERP project governance, planning, and execution.
• Excellent communication, negotiation, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Strong analytical and problem-solving skills, with a focus on data-driven decision-making and continuous improvement.
• Certifications in project management (e.g., PMP, PRINCE2), SAP ERP modules, or related disciplines are preferred.
• Financial management skills to administer budgets across multiple projects.
• Demonstrable experience in technology integration projects, ideally operational technology (not just business systems) and projects having multiple organization participation.
• Experience with business and technical requirements analysis, business process modelling/mapping, methodology development, and data mapping.
• Strong knowledge of system and data quality assurance best practices and methodologies.
• Excellent interpersonal and communication skills (oral, written, presentation) required to facilitate effective interaction with diverse stakeholders at both senior and working levels to effect change, Strong project management skills (including change management).
• Strong people development skills (management, coaching and mentoring) required to actively participate, engage with, and inspire the team and other stakeholders despite inevitable setbacks.
• Ability to work independently to successfully deliver expected outcomes within a limited timeframe, and work to deadlines under pressure.
• General computer literacy (Microsoft Office e.g. Word, Excel, PowerPoint, etc.) is mandatory.
• Problem-solving and project management experience.
• Negotiation skills.
• Team leading skills.
• Understanding of business.
• Financial planning and budgeting.
• Critical thinking ability.
• Strong problem-solving capacity.
• Project management skills.
• Ability to work under pressure and tight deadlines.
• Knowledge of data modelling and data visualization tools.
• Excellent written and oral communication skills.
• Excellent listening and interpersonal skills.
• Strong customer-service orientation.
• Ability to communicate ideas in both technical and user-friendly language.
• Keen attention to detail.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Fluent English language is mandatory.

 JOB PURPOSE:

• Lead the installation, configuration, and maintenance of SAP systems including, S/4HANA,
• BW/4HANA, SRM, Solution Manager etc.
• Lead the design and optimization of SAP system landscapes, including system architecture, sizing, and capacity planning.
• Perform system upgrades, patches, and installations in adherence to SAP best practices and company policies.
• Monitor system performance, conduct regular health checks, and proactively address issues to ensure optimal system availability and reliability.
• Manage system backups, disaster recovery solutions, and high availability configurations.
• Provide expert-level technical support for SAP applications, databases, and related technologies.
• Investigate and resolve complex system issues, ABAP dumps, performance bottlenecks, and connectivity problems.
• Collaborate with functional teams to understand business requirements and translate them into technical solutions.
• Implement security measures and compliance controls to protect sensitive data and ensure regulatory compliance.
• Proficiency in SAP system performance tuning and troubleshooting.
• Manage Authorization & Roles Management, client administration including maintaining and assigning secure roles.
• Monitors, supports and maintains tasks for new/existing SAP systems. This includes building, maintaining, and modifying the central basis network.
• Management of transport imports / RFC maintenance and system connections, etc.
• Monitoring SAP’s performance and address potential issues before they become major problems.
• Analysis of ABAP dumps and system logs errors messages and provide solution.
• Problem Management to identify the root cause of operational problems within the Company’s SAP landscape, Interface monitoring to detect any potential issues or discrepancies.
• Provide support for business users across Asyad and its Asyad BU with analysis of current
• business processes, developing requirements, developing and testing solutions to users issues, and supporting end users on the use of the system.
• Conduct thorough testing, validation, and documentation of upgrade and migration activities to ensure successful outcomes.
• Work with Business Systems service providers / third-party vendor support when problems cannot be resolved in-house.
• Work with technical and functional teams to verify capacity, security, and backup/recovery processes are sufficient to ensure a resilient, performant, and highly available for business applications.
• Participate in audits and support the creation of documentation for compliance.
• Understand underlying database schemas and custom integrations for troubleshooting and efficient operation.
• Provides ongoing training and awareness for the business users to accelerate the adoption of systems.
• Recommending improvements to existing systems or planning new improvements to meet specific business needs.
• Monitor the performance of the related IT vendors/contractors on the defined service levels and proactively work to ensure better service to internal business users by following up & providing assistance in the resolution of escalated IT issues.
• Prepare a schedule for regular maintenance activities including applying patches, upgrades and configuring/adding new services/applications as necessary.
• Create and maintain detailed technical documentation including system configurations, procedures, and troubleshooting guides.
• Evaluate new technologies, tools, and methodologies to improve the performance and efficiency of SAP systems.
• Any other assigned duties from time to time.

COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

• ASYAD Corporate Units
• ASYAD Business Units

External:

• Government institutions
• Private sector companies
• Vendors and Service Providers
• Other related stakeholders

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• Bachelor’s degree in computer science/computer engineering /information systems/mathematical science /Statistics and/or technology-related field.
• Related SAP professional qualification/certification from a related professional body is preferred.
• Experience:
• 5+ years of SAP Basis administration experience in large environments, preferably running SAP Business Suites including S/4 HANA.
• At least 3 years’ experience in monitoring and troubleshooting of HANA database.
• You should have participated in a minimum of 3-4 implementations of SAP systems.
• Experience in High availability, disaster recovery, system refreshes and backup mechanisms.
• Experience with SAP system upgrades, patches, and installations.
• In-depth knowledge of SAP architecture, system components, and integration points across various SAP modules.
• Extensive experience with SAP installations, upgrades, migrations, and performance tuning.
• Proficiency in SAP administration tools such as SAP Solution Manager, SAP HANA Cockpit, and SAP Landscape Management.
• Ability to take ownership of work activities and take it to conclusion in a timely and efficient manner.
• Ability to communicate effectively, both written and verbal, with technical and non-technical multi-functional teams spread across regions.
• Proven problem-solving abilities and attention to detail.
• Experience with cloud-based SAP deployments (SAP on Azure, AWS, or GCP) is a plus.

Skills:

• Good communication skills (oral, written, presentation).
• Proficient in English (Spoken & Written).
• Excellent interpersonal and customer service skills.
• Well-established computing and analysis skills.
• Good skills with Microsoft Office and Office 365 products.
• Ability to work collaboratively with colleagues, suppliers, and partners.
• Ability to work effectively in a multicultural team environment.
• Project and Time Management Skills
• Ability to work independently, multi-task, and prioritize

JOB PURPOSE:

• The SAP Functional Support Senior Associate (Finance) is responsible for providing technical support and assistance for SAP Finance systems within the organization. This role involves troubleshooting, resolving issues, and providing guidance to end-users on SAP (FN) modules and functionalities. The role includes collaboration with various teams to ensure smooth operation, optimization, and enhancement of SAP systems according to business needs.

KEY ACCOUNTABILITIES:
Responsibilities:

• Act a single point for contact to our customers across the Asyad Group for all SAP (FN) solutions support related topics.
• As part of L1 support, Ability to analyse issues, perform root cause analysis and if necessary, debug the code and solve them if code changes are not required.
• Routing the tickets to the relevant L2 support after the initial analysis.
• Collaborate with functional teams to understand business processes and translate requirements into SAP (FN) system configurations.
• Assist in the development and implementation of customizations, enhancements, and integrations to meet business needs.
• Regular message monitoring and response to customer within given SLA based on priority of message.
• Monitoring the batch jobs and addressing the client issues related to them.
• Provide system administration, monitoring, and enhancement of Asyad SAP (FN) solutions and associated applications.
•  Provide support for business users across Asyad and its Asyad BU with analysis of current business processes, developing requirements, developing, and testing solutions to users issues, and supporting end users on the use of the system.
• Conduct analysis on problems independently, research and recommend solutions, and execute resolution steps to address users issues.
• Coordinate with functional and technical teams to perform regular system maintenance activities such as patches, upgrades, and system refreshes.
• Conduct thorough testing of SAP (FN) system upgrades and patches to ensure compatibility and stability.
• Develop and execute migration plans for transitioning to newer versions of SAP (FN) software.
• Provide functional support for testing such as developing test scenarios and documentation and performing validation and regression testing for the business applications.
• Work with Business Systems service providers / third-party vendor support when problems cannot be resolved in-house.
• Provides ongoing training and awareness for the business users to accelerate the adoption of systems.
• Recommending improvements to existing systems or planning new improvements to meet specific business needs.
• Monitor the performance of the related IT vendors/contractors on the defined service levels and proactively work to ensure better service to internal business users by following up & aiding in the resolution of escalated IT issues.
• Develop user guides, documentation, and training materials to support SAP users in maximizing system utilization.
• Stay updated on SAP (FN) technologies, industry trends, and best practices to propose and implement improvements.
• Proactively identify opportunities to optimize existing processes, workflows, and system configurations.
• Participate in cross-functional teams to drive innovation and continuous improvement initiatives within the SAP environment.
• Any other assigned duties from time to time.

COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

• ASYAD Corporate Units
• ASYAD Business Units

External:

• Government institutions
• Private sector companies
• Vendors and Service Providers
• Other related stakeholders

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• Bachelor’s degree in computer science/computer engineering /information systems/mathematical science /Statistics and/or technology-related field.
•  Related SAP professional qualification/certification from a related professional body is preferred.
• Experience:
• 5+ years of experience in SAP (FN) Support which includes Analysis, Support, and development.
• Willingness to work in flexible timings to support customers across Asyad Group during critical periods.
• Ability to work in a diverse cultural environment.
•  Analytical skills - Advanced analytical and problem-solving abilities.
• Excellent Teamwork and interpersonal skills.

Skills:

• Good communication skills (oral, written, presentation).
• Proficient in Arabic and English (Spoken & Written).
• Excellent interpersonal and customer service skills
• Well-established computing and analysis skills.
• Good skills with Microsoft Office and Office 365 products.
• Ability to work collaboratively with colleagues, suppliers, and partners.
• Ability to work effectively in a multicultural team environment.
• Project and Time Management Skills.
• Ability to work independently, multi-task, and prioritize.

JOB PURPOSE:

• The SAP Functional Expert (Finance) role ensures that information systems are kept current and aligned with business functions strategic directions and objectives. The Finance Business expert maximizes value and productivity for existing SAP Finance modules.
• He/she will work with various stakeholders to develop and gain benefits from the systems, helps in adaptation of business/operational business needs, developing specifications, aligning projects, reviewing and evaluation of vendors solutions, ensuring that software developments meet ASYAD’s needs.
• The SAP Support Senior (FN) Expert expert will also be responsible for other business applications installed and used in the group. He/she will be responsible for users’ support, enhancement, vendor management…etc.
• This position requires in-depth expertise in SAP knowledge with technical software development, and integration expertise using SAP technologies, and deep functional knowledge of SAP Finance modules.

KEY ACCOUNTABILITIES:
Responsibilities:

• Lead the implementation and configuration of SAP Finance modules, including Employee Central, Performance & Goals, Compensation, Learning, and other related modules for Asyad and Business Units.
• Collaborate with Finance business partners, IT teams, and other stakeholders to gather requirements, prioritize enhancements, and deliver solutions that meet business objectives.
• Customize SAP Finance functionalities to align with the organizations finance policies, processes, and requirements.
• Configure workflows, forms, and templates to support various finance processes such as recruitment, onboarding, performance management, and succession planning.
• Provide system administration, monitoring and enhancement of Finance Solutions and associated applications.
• Provide support for business users across Asyad and its Asyad BU with analysis of current business processes, developing requirements, developing and testing solutions to users issues, and supporting end users on the use of the system.
• Conduct analysis on problems independently, research and recommend solutions, and execute resolution steps to address users issues.
• Provide functional support for testing such as developing test scenarios and documentation and performing validation and regression testing in the system.
• Participate in requirements analysis, data gathering, interviews, and facilitated sessions/workshops with business users to elicit requirements and understand business workflow.
• Develop, coordinate, and manage detailed cutover lists from inception to post go-live. Drive regular cutover meetings with project teams and client teams.
• Assesses ongoing project issues and risks and works with stakeholders and management to manage those risks.
• Conduct regular system audits to ensure data accuracy, integrity, and compliance with regulatory requirements.
• Translate requirements into solutions that improve the efficiency and effectiveness of the business workflow.
• Work with solution vendor / third party vendor support when problems cannot be resolved in house.
• Analyse feasibility, provide estimates, and advise management on ways to expand and/or improve the return on investment on SAP Finance solutions.
• Plan, coordinate, review and implement security measures and role-based access controls to safeguard data and system access.
• Work with IT Infrastructure and Security teams to verify capacity, security, backup/recovery processes are sufficient to ensure a resilient, performant, and highly available system.
• Understand underlying solution database schemas and custom integrations for troubleshooting and efficient operation.
• Manage integrations between SAP Finance modules, SAP HCM, SuccessFactors, SAP Supply Chain Solutions, and other systems, ensuring seamless data flow and consistency across platforms.
• Develop and maintain data migration strategies and tools to facilitate the transition of Finance data between legacy systems and SAP Finance modules.
• Provides ongoing training and awareness for the business users to accelerate the adoption of the system.
• Provide knowledge transfer, mentoring and development activities for associated technology administrators and support specialists.
• Provide expertise in the estimating and planning of new development or enhancement delivery.
• Recommending improvements to existing system or planning new improvements to meet specific business needs.
• Creating reports on project status, including development timelines, and identifying potential problems that may cause delays in completion.
• To monitor the performance of the related IT vendors/contractors on the define service levels and proactively work to ensure better service to internal business users by following up & aiding in resolution of escalated IT issues.
• To prepare schedule for regular maintenance activities including applying patches, upgrades and configuring / adding new services/applications as necessary.
• Lead in SAP Finance updates including functional enhancement reviews with the business and testing.
• Performs code review and acts as a single point of contact for SAP developments.
• Develops technical specifications and works with Technical / BASIS and functional experts to complete object development and testing.
• Supports production configuration and assist in functional change requests.
• To create and maintain documentation including system and user manuals, license agreements, documentation of modifications/upgrades and regular reports.
• Proactively identify opportunities for process improvements, automation, and innovation to enhance Finance operations and efficiency.
• Any other assigned duties from time to time.

COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

• ASYAD Corporate Units
• ASYAD Business Units

External:

• Government institutions
• Private sector companies
• Vendors and Service Providers
• Other related stakeholders

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• Bachelor’s degree in related discipline and related experience in the SAP environment.
• Relevant Certification in SAP Finance is preferred.

Experience:

• 8+ years’ experience implementing the SAP Finance offering and/or specific modules for this position.
• Full lifecycle SAP implementation experience including an in-depth understanding of SAP Integration and SAP ACTIVATE methodology.
• Ability to initiate and maintain relationships with various areas of the business supported by this specific SAP Finance modules, to enhance the overall analysis efforts, high-quality service delivery and successful end-user adoption and employee experience.
• Strong functional knowledge of SAP Finance modules.
• Minimum 3 Experience in full Life-Cycle Implementations of SAP Finance modules.
• Experience with Hana Cloud Platform.
• Previous systems integration experience.
• Strong knowledge on SuccessFactors integrations with SAP Finance and SAP products.
• Finance line of businesses and processes knowledge is required.
• Best Practices and have knowledge in multiple modules, their integrations & technology.

Skills:

• Good communication skills (oral, written, presentation).
• Proficient in English (Spoken & Written).
• Excellent interpersonal and customer service skills.
• Analytical skills - Advanced analytical and problem-solving abilities.
• Good numeracy skills.
• Well established computing and analysis skills.
• Good skills with Microsoft Office and Office 365 products Ability to work collaboratively with colleagues, suppliers, and partners.
• Ability to work effectively in a multicultural team environment.
• Project and time Management Skills.
• Ability to work independently, multi-task, and prioritize.

JOB PURPOSE:

• The SAP Functional Human Capital Management/SuccessFactor (HCM/SF) Expert role ensures that information systems are kept current and aligned with business functions strategic directions and objectives. The HCM expert maximizes value and productivity for existing SAP HCM and SuccessFactors Modules.
• He/she will work with various stakeholders to develop and gain benefits from the systems, helps in adaptation of business/operational business needs, developing specifications, aligning projects, reviewing and evaluation of vendors solutions, ensuring that software developments meet ASYAD’s needs.
• The SAP Functional (HCM/SF) expert will also be responsible for other business applications installed and used in the group. He/she will be responsible for users’ support, enhancement, vendor management…etc.
• This position requires in-depth expertise in SAP knowledge with technical software development, and integration expertise using SAP technologies, and deep functional knowledge of SAP HCM and/or SuccessFactors.

KEY ACCOUNTABILITIES:
Responsibilities:

• Lead the implementation and configuration of SAP HCM and SuccessFactors modules, including Employee Central, Performance & Goals, Compensation, Learning, and other related modules for Asyad and Business Units.
• Collaborate with HR business partners, IT teams, and other stakeholders to gather requirements, prioritize enhancements, and deliver solutions that meet business objectives.
• Customize SAP HCM and SuccessFactors functionalities to align with the organizations HR policies, processes, and requirements.
• Configure workflows, forms, and templates to support various HR processes such as recruitment, onboarding, performance management, and succession planning.
• Provide system administration, monitoring and enhancement of HCM SAP Solutions and associated applications.
• Provide support for business users across Asyad and its Asyad BU with analysis of current business processes, developing requirements, developing and testing solutions to users issues, and supporting end users on the use of the system.
• Conduct analysis on problems independently, research and recommend solutions, and execute resolution steps to address users issues.
• Provide functional support for testing such as developing test scenarios and documentation and performing validation and regression testing in the system.
• Participate in requirements analysis, data gathering, interviews, and facilitated sessions/workshops with business users to elicit requirements and understand business workflow.
• Develop, coordinate, and manage detailed cutover lists from inception to post go-live. Drive regular cutover meetings with project teams and client teams.
• Assesses ongoing project issues and risks and works with stakeholders and management to manage those risks.
• Conduct regular system audits to ensure data accuracy, integrity, and compliance with regulatory requirements.
• Translate requirements into solutions that improve the efficiency and effectiveness of the business workflow.
• Work with solution vendor / third party vendor support when problems cannot be resolved in house.
• Analyse feasibility, provide estimates, and advise management on ways to expand and/or improve the return on investment on HCM solutions.
• Plan, coordinate, review and implement security measures and role-based access controls to safeguard data and system access.
• Work with IT Infrastructure and Security teams to verify capacity, security, backup/recovery processes are sufficient to ensure a resilient, performant, and highly available system.
• Understand underlying solution database schemas and custom integrations for troubleshooting and efficient operation.
• Manage integrations between SAP HCM, SuccessFactors, and other HR systems, ensuring seamless data flow and consistency across platforms.
• Develop and maintain data migration strategies and tools to facilitate the transition of HR data between legacy systems and SAP HCM/SuccessFactors.
• Provides ongoing training and awareness for the business users to accelerate the adoption of the system.
• Provide knowledge transfer, mentoring and development activities for associated technology administrators and support specialists.
• Provide expertise in the estimating and planning of new development or enhancement delivery.
• Recommending improvements to existing system or planning new improvements to meet specific business needs.
• Creating reports on project status, including development timelines, and identifying potential problems that may cause delays in completion.
• To monitor the performance of the related IT vendors/contractors on the define service levels and proactively work to ensure better service to internal business users by following up & aiding in resolution of escalated IT issues.
• To prepare schedule for regular maintenance activities including applying patches, upgrades and configuring / adding new services/applications as necessary.
• Lead in SAP HCM and SuccessFactors release updates including functional enhancement reviews with business and testing.
• Performs code review and acts as a single point of contact for SAP developments.
• Develops technical specifications and works with Technical / BASIS and functional experts to complete object development and testing.
• Supports production configuration and assist in functional change requests.
• To create and maintain documentation including system and user manuals, license agreements, documentation of modifications/upgrades and regular reports.
• Proactively identify opportunities for process improvements, automation, and innovation to enhance HR operations and efficiency.
• Any other assigned duties from time to time.

COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

• ASYAD Corporate Units
• ASYAD Business Units

External:

• Government institutions
• Private sector companies
• Vendors and Service Providers
• Other related stakeholders

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• Bachelor’s degree in related discipline and related experience in the SAP environment
• Relevant Certification in SAP HCM and SuccessFactors is required.

Experience:

• 8+ years’ experience implementing the SAP SuccessFactors HCM offering and/or specific modules – for this position specifically Employee Central, Employee Central Payroll, Talent Management.
• Full lifecycle SAP implementation experience including an in-depth understanding of SAP Integration and SAP ACTIVATE methodology.
• Ability to initiate and maintain relationships with various areas of the business supported by this specific SAP SuccessFactors product, to enhance the overall analysis efforts, high-quality service delivery and successful end-user adoption and employee experience.
• Strong functional knowledge of SAP SuccessFactors modules.
• Minimum 3 Experience in full Life-Cycle Implementations of SuccessFactors.
• Experience with Hana Cloud Platform.
• Previous systems integration experience.
• Strong knowledge on SuccessFactors integrations with HCM and SAP products.
• HCM line of businesses and processes knowledge is required.
• Understanding on SAP HCM Best Practices and have knowledge in multiple modules, their integrations & technology.

Skills

• Good communication skills (oral, written, presentation).
• Proficient in English (Spoken & Written).
• Excellent interpersonal and customer service skills.
• Analytical skills - Advanced analytical and problem-solving abilities.
• Good numeracy skills.
• Well established computing and analysis skills.
• Good skills with Microsoft Office and Office 365 products.
• Ability to work collaboratively with colleagues, suppliers, and partners.
• Ability to work effectively in a multicultural team environment.
• Project and time Management Skills.
• Ability to work independently, multi-task, and prioritize.

JOB PURPOSE:

• This role responsibility is to ensure the provision of seamless integration of data across various systems, platforms, and applications within Asyad Group. They are responsible for designing, developing, implementing, and maintaining robust data integration solutions that facilitate efficient data flow, transformation, and synchronization. This role requires a strong understanding of data architecture, ETL (Extract, Transform, Load) processes, data modelling, and proficiency in utilizing integration tools and technologies. In addition, the role includes working closely with cross-functional teams to understand.

KEY ACCOUNTABILITIES:
Responsibilities:

• Manage data analysis and data integration of disparate systems.
• Build extensible data acquisition and integration solutions to meet the functional and non-functional requirements of the business.
• Implement processes and logic to extract, transform, and distribute data across one or more data stores from a wide variety of sources.
• Perform exploratory data analysis and visualization to get a better appreciation of the data.
• Create data mapping documents to define the relationships between source and target data structures. Implement data transformation logic to ensure data accuracy, consistency, and integrity during the integration process.
• Develop and document the data audit, archiving, and restoration processes.
• Establish and maintain metadata repositories to document data integration processes, data lineage, and dependencies. Ensure metadata consistency and accuracy to facilitate data governance and compliance.
• Develop quality standards to ensure data quality and integrity across various database systems.
• Provide problem-solving expertise and complex analysis of data to develop business intelligence integration designs.
• Develop data integration standards according to the organization’s data policies as well as best practices.
• Work with Analysts and Business Users to translate functional specifications into technical designs for implementation and deployment.
• Convert physical data integration models and other design specifications to source code.
• Configure and customize data integration tools and platforms to meet specific project requirements.
•  Ensure high quality and optimum performance of data integration systems to meet business solutions.
• Optimize data integration platform to provide optimal performance under increasing data volumes.
• Stay abreast of industry trends, emerging technologies, and best practices in data integration.
• Document data integration workflows, configurations, and best practices. Provide training and knowledge transfer to team members and end-users to promote self-service data integration capabilities.
• Follow Asyad guidelines for programming and documentation.
• Prepare reports and presentations to share insights and findings with business units.
• Any other tasks as may be assigned from time to time.

COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

• ASYAD Corporate Units
• ASYAD Business Units

External:

• Government institutions
• Private sector companies
• Vendors and Service Providers
• Other related stakeholders

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• Bachelor’s Degree in computer science, applied mathematics, statistics, engineering, physics with a quantitative emphasis.
• Professional qualification / certification from related professional body is preferred.

Experience:

• 5+ years of experiences with ETL, database and business intelligence analytics.
• At least 4+ years of experience in Oracle Data Integrator (ODI), OBIEE/OAC and Oracle Data Integrator Cloud Service (ODICS).
• Minimum 2+ years of experience with SOAP/REST Webservices.
• Experience in designing and implementing the E-LT architecture that is required to build a data warehouse, including source-to-staging area, staging-to-target area, data transformations, and EL-T process flows.
• Must be well versed and hands-on in using and customizing Knowledge Modules (KM) and experience of performance tuning of mappings.
• Should be good with Oracle/SQL and should have a good understanding of DDL Deployments.
• Proficient in writing queries in SQL, with a keen interest in working with databases.

Additional preferred skills:

• Exposure towards Oracle Cloud Infrastructure (OCI) is preferable.
• Knowledge in Oracle Analytics Cloud to Explore data through visualizations, load, and model data.
• Hands-on experience of ODI 12c would be an added advantage.
• Good understanding of SAP ERP and processes.

Skills:

• Proficient in English (Spoken & Written).
• Working knowledge of Oracle Data Integrator (ODI), OBIEE/OAC
• Working knowledge of the Programming Languages like .Net, PHP, Java.
• Working Knowledge on SOAP/REST Webservices, XML, WSDL and XSD.
• Ability to work on multiple projects simultaneously and with minimal supervision.
•  Familiarity with RPA tools like Automation Anywhere is a plus.
•  Strong analytical, problem-solving and diagnostics skills
• Ability to work under tight timelines, in cases for multiple project deliveries.
• Evidence of self-motivation for continuous development.
• Team player & open minded

 

JOB PURPOSE:

• The Governance, Risk, and Compliance Manager is responsible for overseeing the implementation and continuous enhancement of GRC frameworks across ASYAD Group and its subsidiaries. This role includes providing strategic oversight, performing risk reviews, analyzing market and regulatory developments, and supporting the maturity and integration of GRC activities across all levels, while reporting directly to the GRC Director.

KEY ACCOUNTABILITIES:
GOVERNANCE, RISK AND COMPLIANCE

• Ensure implementation of GRC frameworks across the Group and its subsidiaries.
• Ensure implementation of Asyad Group Compliance policy and other applicable regulatory requirements.
• Perform evidence-based compliance testing and risk assessments.
• Monitor the effectiveness of implemented controls and recommend enhancements.
• Develop and deliver training sessions and awareness programs related to risk management, business continuity, due diligence, governance and ethical conduct for relevant stakeholders.
• Identify opportunities to enhance the maturity of governance, risk, and compliance functions.
• Lead or contribute to initiatives that promote integration and value creation within GRC.
• Champion the adoption of best practices, tools, and technology in GRC processes.

RISK REVIEW & MARKET ANALYSIS

• Conduct regular market and geopolitical risk assessments to identify potential threats and opportunities.
• Provide risk intelligence and analysis to support strategic planning and investment decisions.
• Assess the impact of regional developments on ASYAD’s operations and risk posture
• Review the risk controls and support in integrating and streamlining system base risk controls (where possible)

DUE DILIGENCE

 

• Lead the execution of due diligence processes across the Group and subsidiaries, including counterparty, financial, and reputational assessments.
• Establish and maintain internal controls to manage and monitor due diligence compliance.
• Provide a risk base recommendation to decision makers.

BUSINESS CONTINUITY MANAGEMENT

• Ensure and support the implementation and maintenance of the Business Continuity Management (BCM) framework.
• Oversee BCM drills, incident management simulations, and compliance with ISO standards.

RELATED PARTY TRANSACTIONS OVERSIGHT

• Review and assess related party transactions (RPTs) across the Group to ensure transparency, fairness, and proper governance.
• Provide guidance on the documentation, approval, and disclosure requirements related to RPTs in accordance with internal policies and external regulations.

REPORTING & COMMUNICATION

• Prepare periodic reports and dashboards for senior leadership and board committees.
• Provide updates on compliance testing outcomes, risk trends, and corrective actions.
• Communicate key findings and recommendations to internal and external stakeholders.

COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

• Business Planning
• Risk Management
• Commercial
• Information Technology
• QHSSE
• Marketing and Communications
• Group Internal Audit
• People
• Legal

External:

• All Business Units and JV’s
• Oman Investment Authority
• Regulators
• External Auditors and Consultants

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• Bachelor’s degree in finance, accounting, economies or risk managements.

Experience:

• 8 years of experience in internal audit, analyst or risk management roles.

Skills:

• Strong analytical and market awareness skills.
• Excellent reporting, presentation, and communication abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Leadership and team collaboration skills.
• Proficiency in using grc or data analysis tools is preferred.

JOB PURPOSE:

• The Group Company Secretary holds primary responsibility for ensuring that laws, regulations and policies relating to Board governance is adhered to by Asyad Group, and its subsidiaries. This role must ensure that the processes and procedures of the Boards and Board Committee are held effectively, and efficiently, and in accordance with applicable laws, regulations, and policies. This role is accountable to the Board of Directors of Asyad Group (and its subsidiaries).

KEY ACCOUNTABILITIES:
The role of the Group Company Secretary is as follows:

• Ensure board governance laws, regulations and policies are adhered to by Asyad Group Board of Directors, and the Boards of Asyad’s subsidiaries, and their respective managements.
• Assisting the Board in following up on Asyad Group’ compliance with the provisions of the shareholder’s code of governance, policies, procedures and the applicable laws and regulations.
• Provide advice on best practices in board governance and implement continuous improvements to ensure efficiency, effectiveness, and high-quality management through development of standard operating procedures and policies. Ensure compliance of such policies and procedures with applicable laws, regulations, and policies.
• Develop synergies to ensure that decisions taken by Asyad Group Board of Directors, and the Boards of Asyad’s subsidiaries are tracked and implemented, as well as manage the communication of the Boards’ and committees’ decisions with the relevant persons to ensure that they are properly implemented.
• Advise the Board members and other senior management on all matters relating to governance, and legal compliance with laws, regulations, and policies, and update them on statutory requirements and changes to keep them informed of the latest governing laws, regulations and policies.
• Ensuring all requirements of shareholders and any regulatory bodies are fully met including any filing requirements. This includes without limitation preparing for annual general meeting, ordinary general meetings and extraordinary general meetings, organising such meetings and managing submission of agenda, minutes, and resolutions, and filing them with the relevant authorities. This would also include shareholder resolutions of entities within Asyad Group.
• Organize meetings of all board meetings, and applicable board committees of Asyad Group Board of Directors, and the Board of Asyad’s subsidiaries.
• Manage the preparation of agenda, and submissions to the Boards and Board committees, and review to ensure quality submissions.
• Draft the minutes of meeting and resolutions of the Boards and Board committees accurately, concisely, and free of errors in English (and Arabic where applicable) in accordance with high quality standards.
• Provide administrative and corporate secretarial support to the Boards, and executive managements in relation to conducting meetings, preparation of agendas, circulation of documents, minutes of meetings and resolutions, and obtaining the relevant approvals.
• Facilitate any training requirements for Board members, and senior management in relation to corporate governance, or other areas identified.
• Facilitate any performance review of the Board members to ensure effectiveness of the Board in undertaking its role.
• Manage board records documentation and the update of various organization’s registers to ensure that the internal organisational information is continuously maintained up-to-date.
• Maintain and update the register of conflicts of interest of the Board members, and any disclosure requirements.
• Maintain register of policies of Asyad Group, and its subsidiaries.
• Observe and apply strict levels of confidentiality to all matters related to the Boards, committees, and management.
• Act as a focal point of contact between Asyad Board of Directors and Asyad Group of companies including but not limited to executive management, CEOs of the subsidiaries, and chief of corporate units.
• Act as a focal point between the governance and compliance function of OIA, and other departments within OIA, with the relevant functions of Asyad Group, and ensure timely dissemination of information as required by OIA, or its laws, regulations, and policies.
• Direct the contribution to the identification of opportunities for continuous improvement of systems, processes and practices considering ‘leading best practices’, improvement of business processes, cost reduction and productivity improvement.
• Provide administrative assistance to the Board members in relation to travel, booking venues, etc.
• Any other service Chairperson or Board or the Group Chief Legal Officer may require.

COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

• Asyad Group Board of Directors.
• Board of Directors of Asyad subsidiaries.
• Board Committees.
• Executive Management.
• Group Chief Legal Officer.
• Other units within Asyad Group and its subsidiaries.

External:

• Shareholders of Asyad Group.
• Competent Authorities.

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• Bachelor’s degree in law, or any other relevant field.
• Professional qualification / certification is preferred.

Experience:

• At least approximately 8 years of relevant experience.

Skills:

• Excellent communication skills (oral, written, presentation).
• Strong analytical skills (focus on strategic and conceptual thinking).
• Strong drafting skills and high quality of work.
• General computer literacy (Microsoft Office e.g. Word, Excel, PowerPoint, etc.) is mandatory.
• Fluent English language is mandatory.
• Fluent Arabic language is mandatory.

JOB PURPOSE:

• The Technology Infrastructure Senior Manager is responsible for developing, implementing,
• operating, and maintaining all technology infrastructures of the ASYAD Group and all subsidiaries, which includes but is not limited to datacentres, server services, emails, service monitoring, servers OS, storage, Backup, Cloud Servers, data recovery, Systems Update, and related software.
• Ensure the alignment of IT infrastructure and platform configurations in accordance with the regulations and rules, information security policies and security baseline.
• Coordinate with Technology/Information Risk, IT Infrastructure stakeholders, and Information Security team to discuss initiatives, audit observations, risk positions, control environment, and provide summary of estate to audit senior management.
• Ensure to closing of security vulnerabilities raised by Information security team within the agreed timeframe.
• Typically work regular business hours in an office environment; however, roles focused on technical support may require more travel and on-call time, as well as rotating shifts if needed.

KEY ACCOUNTABILITIES:
Responsibilities:

• The Technology Infrastructure Senior Manager is responsible for IT infrastructure in ASYAD Group and subsidiaries and manages day-to-day operations to ensure the availability of services. He/she is responsible for Data Centers, Cloud Servers, Storage, Backup and Data recovery, on-prem servers, communication, and collaboration systems in ASYAD Group & Subsidiaries.
• Developing, managing, designing, and implementing all technology Infrastructure services that meet current and future business requirements, and apply or extend, enhance, or optimize the existing architecture.
• Responsible for Designing, Implementing, Monitoring and Managing Asyad Group and subsidiaries Data Recovery (DR) services.
• Develop and implement disaster recovery plans and procedures to ensure minimal downtime and data loss in the event of system failures or disasters.
• Conduct regular testing and updates to maintain the effectiveness of these plans.
• Develop and implement infrastructure solutions, including servers, storage systems, and virtualization technologies.
• Ensure that infrastructure meets business requirements and industry best practices.
• Provide technical guidance and leadership to infrastructure team.
• Collaborate with cross-functional teams, including software developers, system administrators, and business stakeholders, to align infrastructure solutions.
• Collaborate and manage vendors and suppliers to evaluate and select infrastructure solutions.
•  Manage vendor relationships, contracts, and service level agreements (SLAs) to ensure quality services and timely support.
• Ensure to maintain high availability of technology infrastructure as per the committed SLA.
• Direct involvement in incidents or problems (irrespective of priority) that cause service impact and acts as escalation point for incidents not being resolved in a timely manner.
• Follow ITIL Service disciplines, covering Incident, Problem and Change Management.
• Provides Citrix, VM support and administration.
• Works with other departments to establish standards and best practices for managing internal infrastructure, access rights, desktops, servers, internal applications.
•  Works closely with the IT Service Desk and other Specialist to ensure a timely, robust, and comprehensive service transition process.
• Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures.
•  Evaluates hardware and software requirements and capabilities and makes recommendations.
• Checks systems in order to optimize performance and to initiate recovery action after system failures.
• Responsible for day-to-day system administration, including management, Microsoft Active Directory (AD) and system backups.
• Ensures delivery of infrastructure projects for Asyad Group and subsidiaries allocated within agreed delivery times.
• Monitors business critical processes and systems.
• Plan and implement upgrades needed to maintain service levels.
• Develop and lead the replacement of infrastructure at end of life.
• Maintains server uptime consistent with Business goals and metrics.
• Provide regular out of hours’ support.
• Carry out any other activities as and when required by the reporting line manager.
• Monitoring, managing, and implementing infrastructure security measures.
• Experience in managing cloud environments.
• Understanding Scripts and Scripting Knowledge.
• Managing Incident logs – troubleshooting and escalation.
• Strong Working Knowledge with Virtualization Technology (Hyper-V / Vmware/Citrix).
• Build relationships with auditees and business management and develop ongoing relationships with IT stakeholders to discuss changes in environments, controls, organizational structure, risk position, audit scope, planning memos, audit observations, initiatives, and action plans.
• Develop long term roadmaps for overall infrastructure architecture.
• Develop, implement, and administer policies and procedures related to hardware and software acquisition, use, support, security vulnerabilities, and backup.
• Communicates with other departments to report and resolve software, hardware, and operational problems.
• Plan, budget, and set expectations, goals, and deliverables.
• Engage in strategic planning, project management, and status updates.
• Assist with the development and enforcement of policies.
• Manage infrastructure projects and communicate with internal customers for change management.
• Recommends appropriate actions on a timely basis to avoid performance degradation and/or oversubscription.
• Administer standards, policies, and procedures in accordance with corporate and business objectives to improve system availability, reliability, recoverability, or manageability.
• Provide technical guidance and leadership to infrastructure team.
• Manage vendor relationships, contracts, and service level agreements (SLAs) to ensure quality services and timely support.
• Monitoring, managing, and implementing infrastructure security measures.
• Coordinate with internal and external stakeholders to ensure timely resolution and minimize the impact on business operations.
• Strong Working Knowledge with Virtualization Technology (Hyper-V / VMware).
• Work in any location related to ASAYD group and subsidiaries.

Infrastructure Planning:

• Develop and implement a strategic plan for ASYAD Group and Subsidiaries IT infrastructure. This involves assessing current infrastructure, forecasting future needs, and planning for the adoption of new technologies. It includes hardware, software, networks, and cloud services.

Team Leadership:

• Lead and manage the IT infrastructure team by providing direction, guidance, and mentorship to team members. Foster a collaborative and productive work environment. Manage team resources, including recruitment, training, and performance evaluations.

Project Management:

• Oversee and execute infrastructure projects. Define project scopes, allocate resources, set timelines, and ensure successful project completion. Coordinate with other teams to deliver projects on time and within budget.

Infrastructure Administration:

• Manage and optimize ASYAD Group and Subsidiaries infrastructure. This involves overseeing the configuration, performance, and security of infrastructure components.

Vendor Management:

• Manage relationships with external technology vendors. This involves selecting and negotiating with vendors, evaluating products and services, and ensuring that vendors meet contractual obligations. Optimize vendor relationships to enhance efficiency and reduce costs.

Budgeting and Cost Management:

• Develop and manage the IT infrastructure budget. Create budget plans, allocate resources efficiently, and control costs. Regularly review financial reports, identify cost-saving opportunities, and ensure fiscal responsibility.

Policy and Procedures:

• Follow and enforce IT policies and procedures. Define guidelines for usage, security, and maintenance of IT resources. Ensure compliance with legal and regulatory requirements. Communicate policies to all stakeholders.

Disaster Recovery Planning:

• Develop and implement strategies for data backup and recovery. This includes creating and testing disaster recovery plans, ensuring business continuity in case of disruptions, and minimizing data loss. Implement backup and recovery technologies and conduct regular drills.

Technology Evaluation and Adoption:

 

• Assess and adopt new technologies to enhance infrastructure capabilities. Stay informed about emerging technologies, evaluate their suitability for ASYAD Group and Subsidiaries, and lead the adoption process. Ensure that technology investments align with business goals.

 

Patch Management:

 

• Implement a comprehensive patch management process to address known vulnerabilities.
• Regularly update and apply patches to operating systems, applications, and firmware.

 

Collaboration with Security Teams:

 

• Work closely with the cybersecurity team to analyze and respond to reported vulnerabilities.
• Collaborate on the development of security policies and procedures.

 

Risk Mitigation:

 

• Prioritize and address vulnerabilities based on risk assessments.
• Implement mitigations and countermeasures to reduce the impact of identified vulnerabilities.

 

Coordination of Remediation Efforts:

 

• Coordinate with system administrators, network administrators, and application owners to remediate vulnerabilities.
• Facilitate collaboration across different IT teams to ensure timely resolution.
• Root Cause Analysis
• Conduct thorough root cause analysis for reported major incidents to understand the underlying issues.
• Implement corrective measures to prevent similar incidents in the future.
• On-call 24x7x365 for system outages and/or scheduled maintenance as needed.

 

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:

 

• ASYAD Corporate Units
• ASYAD Business Units/Subsidiaries
• IT users/customers

 

External:

 

• IT vendors.
• IT Service Providers.
• Regulators.

 

QUALIFICATIONS & EXPERIENCE:

Qualifications:

 

• Bachelor’s degree in computer science or equivalent.
• Professional qualification/certification from a related IT professional body is preferred.

 

Experience:

 

• 8 years’ experience in Infrastructure field.

 

Skills:

 

• Strong in Problem-solving and project management experience.
• Negotiation skills
• Team supervises skills.
• Multitasking Skills.
• Ability to Work Under Pressure.
• Understanding of business.
• Financial planning and budgeting experience.
• Good knowledge of analytical skills.
• Strong communication skills.
• Strong customer-service orientation.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Fluent English & Arabic language.

 

JOB PURPOSE: 

KEY ACCOUNTABILITIES:

• ASYAD Corporate units
• ASYAD Business units

External:

• Government institutions
• Private sector companies
• Vendors and Service Providers
• Other related stakeholders

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• A bachelor’s degree from an accredited college or university with major course work in Computer Science, Business Administration, Information Systems, or related fields.
• Professional qualification / certification from related IT professional body is preferred.

Experience:

• 5 years of experience as database administrator with different RDBMS databases like Oracle, Microsoft SQL Server, MySQL, or PostgreSQL etc.
• In-depth knowledge of database architecture, data modelling, and normalization techniques.
• Proficiency in database performance tuning, query optimization, and troubleshooting.
• Experience with database security best practices, including role-based access control, encryption, and auditing.
• Strong understanding of backup and recovery strategies, including database mirroring, replication, and failover clustering.
• Experience with MFT Platforms such as Go Anywhere MFT, Axway Secure Transport etc.
• Experience with FTP tools like FileZilla, putty.

Skills:

• Database Administration, Oracle, SQL, Hana, Unix Administration.
• Excellent Knowledge of networking protocols and components.
• Ability to work well under pressure.
• Excellent analytical skills (focus on strategic and conceptual thinking).
• Strong communication skills (oral, written, presentation).
• Computer programming and database management is an advantage.
• Knowledge of Quality standards and models (ISO, ITIL, COBIT).
• Negotiation skills.
• Team leading skills.
•  Strong customer-service orientation.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Fluent Arabic and English language is mandatory

 JOB PURPOSE:

• Drive data-derived insights across the wide range of Asyad group divisions by developing advanced statistical models, machine learning algorithms and computational algorithms based on business initiatives.
• Direct the gathering of data, assessing data validity and synthesizing data into large analytics datasets to support project goals.
• Build and train statistical models and machine learning algorithms for replication for future projects.
•  Play a key role to solve complex problems, pivotal to Asyad business and drive actionable insights from Terabytes of data.
• Build data visualization using statistical techniques and data visualization tools to communicate insights effectively.
• Demonstrate incremental solution approach with agile and flexible ability to overcome practical problems.
• Work with customer centric mindset to deliver high quality business driven analytic solution.
• Work closely with stakeholders across all levels to embed data-centric approaches within the organizational culture.
• Manage end-to-end data projects, ensuring they align with business goals and deliver within scope, time, and budget constraints.
• Drive innovation in approach, method, practices, process, outcome, delivery, or any component of end-to-end problem solving.
• Promote and support company policies, procedures, mission, values, and standards of ethics and integrity.
• Prepare reports and presentations to share insights and findings with business units.
• Stay updated on the latest advancements in data science, machine learning, and related fields.
•  Any other tasks as may be assigned from time to time.

COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

• ASYAD Corporate Units
• ASYAD Business Units

External:

• Government institutions
• Private sector companies
• Vendors and Service Providers
• Other related stakeholders

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• Bachelor’s degree in computer science, mathematics, and statistics.
• Professional qualification / certification from related professional body is preferred.

Experience:

• 5 years of relevant experience in machine learning, supervised and unsupervised: Forecasting, Classification, Data/Text Mining, NLP, Decision Trees, Adaptive Decision Algorithms, Random Forest, Search Algorithms, Neural Networks, Deep Learning Algorithms.
• Experience in Analysing the Complex Problems and translate it into data science algorithms.
• Experience in statistical learning: Predictive & Prescriptive Analytics, Web Analytics, Parametric and Non-parametric models, Regression, Time Series, Dynamic/Causal Model, Statistical Learning, Guided Decisions, Topic Modelling.
• Identifying trends, patterns, and outliers in large volumes of data
• Strong Experience with one or more of Python, R and SQL.

Additional preferred skills:

• Domain Knowledge of logistics and supply chain management.
• Knowledge in Oracle Analytics Cloud to Explore data through visualizations.

Skills:

• Proficient in English (Spoken & Written).
• Working knowledge of Programming Languages like Python, R.
• Proficient in analyzing data using SQL.
• Working Knowledge on Machine Learning: TensorFlow, Scikit-Learn, Weka, Spark MLlib, Docker, Scipy, Numpy.
• Ability to work on multiple projects simultaneously and with minimal supervision.
• Strong analytical, problem-solving and diagnostics skills.
• Ability to work under tight timelines, in cases for multiple project deliveries.
• Evidence of self-motivation for continuous development.
• Team player & open minded.

 JOB PURPOSE:

• The Purpose of this role to play a crucial role in driving data-driven decision-making within the organization. The responsibilities include interpreting large datasets, analyzing results, identifying trends, developing predictive models and providing insights to drive business decisions. Additionally, this role is associated working with various stakeholders to obtain their data needs, develop strategies for data collection, and ensure data accuracy and integrity. Furthermore, the responsibility will include utilizing statistical methods and data visualization techniques and programming will be enabling the business in driving innovation and continuous improvement.

KEY ACCOUNTABILITIES:
Responsibilities:

• Conduct comprehensive data analysis to identify trends, patterns, and correlations that provide valuable insights for business decision-making.
• Design and implement data collection processes, ensuring the accuracy, completeness, and integrity of the data.
• Develop and maintain robust data models, utilizing statistical techniques and machine learning algorithms to predict future trends and outcomes.
• Work with business analysts and end-users to understand their reporting and analytical requirements.
• Collaborate with cross-functional teams to understand business processes and ensure alignment with analytics solutions.
• Provision, configure, and perform rapid start implementations of Oracle Analytics Cloud (OAC) and Autonomous Data Warehouse (ADW).
• Analyse source systems and data models to ensure accurate and comprehensive data integration.
• Applies knowledge of relational database skills including advanced SQL knowledge and the ability to create complex queries and stored procedures.
• Lead efforts to optimize data quality and consistency across various data sources, implementing data cleansing and validation procedures as necessary.
• Integrate data from various sources into Oracle Analytics Cloud for a unified view.
•  Identify and address performance issues in OAC reports and dashboards.
• Optimize queries and data models for efficient and responsive analytics.
• Provide problem-solving expertise and complex analysis of data to develop business intelligence integration designs.
• Develop data models and conduct analysis to support business strategic initiatives.
• Manage data analysis and data integration of disparate systems.
• Present findings and recommendations to stakeholders through reports and visualizations.
• Administration support for oracle cloud infrastructure.
• Develop and maintain documentation of data analytics processes and procedures.
• Stay updated with emerging trends and technologies in data analytics and continuously seek opportunities to enhance analytical capabilities within the organization.
• Any other tasks as may be assigned from time to time.
• COMMUNICATIONS & WORKING RELATIONSHIPS:
• Internal:
• ASYAD Corporate Units
• ASYAD Business Units

External:

• Government institutions
• Private sector companies
• Vendors and Service Providers
• Other related stakeholders 

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• Bachelor’s or higher diploma degree in computer science, applied mathematics, statistics, engineering, physics with a quantitative emphasis.
• Professional qualification / certification from related professional body is preferred.
• Experience:
• 5+ years of experiences with business intelligence analytics, ETL and database.
• Strong knowledge of relational database skills including advanced SQL knowledge and the ability to create complex queries and stored procedures.
• Experience in reporting and data visualization tools like OBIEE/Oracle Analytics cloud, Microsoft Power BI, Tableau etc.
• At least 3+ years of experience in data integration tools like Oracle Data Integrator (ODI), SSIS and Talend.
• Experience in designing and implementing the E-LT architecture that is required to build a data warehouse, including source-to-staging area, staging-to-target area, data transformations, and EL-T process flows.
• Additional preferred skills:
• Exposure towards Oracle Cloud Infrastructure (OCI) is preferable.
• Knowledge in Oracle Analytics Cloud to Explore data through visualizations, load, and model data.
• Hands-on experience of ODI 12c would be an added advantage.
• Good understanding of SAP ERP and business processes.
• Experience implementing and using Big Data and visualization techniques, tools, and technologies (Spark, Kafka).
• Familiarity with machine learning techniques and algorithms is desirable.

Skills:

•  Proficient in English (Spoken & Written).
• Working knowledge of OBIEE/ Oracle Analytics cloud and Oracle Data Integrator (ODI)/Oracle cloud data integration service
• Ability to work on multiple projects simultaneously and with minimal supervision.
• Proficient in writing SQL queries.
• Strong analytical, problem-solving and diagnostics skills
• Ability to work under tight timelines, in cases for multiple project deliveries.
• Evidence of self-motivation for continuous development.
• Team player & open minded

JOB PURPOSE:

• The Business Applications Associate ensures that information systems are kept current and aligned with business functions strategic directions and objectives. This role requires maximization of value and productivity for existing business systems.
•  Works with various stakeholders to develop and gain benefits from the business systems, helps in the adaptation of business/operational business needs, develops specifications, aligns projects, reviews, and evaluation of vendors solutions, ensuring that software developments meet Asyad’s needs.

KEY ACCOUNTABILITIES:
Responsibilities:

• Provide system administration, monitoring, and enhancement of existing business systems.
• Provide support for business users across Asyad and its Asyad BU with analysis of current business processes, developing requirements, developing and testing solutions to users issues, and supporting end users on the use of the system.
• Participate in the evaluation, selection, and procurement of new business applications, conducting thorough assessments and providing recommendations based on business requirements and technical considerations.
• Conduct analysis on problems independently, research and recommend solutions, and execute resolution steps to address users issues.
• Provide functional support for testing such as developing test scenarios and documentation and performing validation and regression testing for the business applications.
• Participate in requirements analysis, data gathering, interviews, and facilitated sessions/workshops with business users to elicit requirements and understand business workflow.
• Work with vendors to support when problems cannot be resolved in-house.
• Leads communications between business users and software vendors, managing vendor relationships, and advocating for the organizations needs and interests.
• Provides ongoing training and awareness for the business users to accelerate the adoption of the business systems.
• Provide expertise in the estimating and planning of new development or enhancement delivery.
• Recommending improvements to existing systems or planning new improvements to meet specific business needs.
• Creating reports on project status, including development timelines, and identifying potential problems that may cause delays in completion.
• Oversee vendor relationships, negotiating contracts, and managing service level agreements to ensure optimal performance and value.
• To prepare a schedule for regular maintenance activities including applying patches, upgrades, and configuring/adding new services/applications as necessary.
• Support change management efforts related to business process improvements, organizational initiatives, and system changes, facilitating smooth transitions and user acceptance.
• Develop and maintain documentation, including user guides, training materials, and standard operating procedures for business applications.
• Lead and mentor a team of business application professionals, fostering a culture of continuous improvement and excellence.
• Participate in strategic planning and contribute to the long-term IT vision and decision-making processes of the organization.
• Any other assigned duties from time to time.

COMMUNICATIONS & WORKING RELATIONSHIPS:
 Internal:

• ASYAD Corporate Units
• Asyad Business Units
•  External:
• Government institutions
• Private sector companies
• Vendors and Service Providers
• Other related stakeholders

QUALIFICATIONS & EXPERIENCE:
 Qualifications

• Bachelor’s or higher diploma’s degree in computer science/computer engineering /information systems/mathematical science /Statistics and/or technology-related field.
• Professional qualification/certification from a related professional body is preferred.

Experience

•  5+ years experience in Business Applications, Analysis, Support, and development
• Strong understanding of business processes and workflows, with the ability to analyse requirements and translate them into technical solutions.
• Proficiency in system configuration, customization, and administration, including but not limited to workflow automation, data modelling, report generation, and integration capabilities.
• Experience in maintaining and developing databases (database administration)
• Strong understanding of business processes and workflows, with expertise in system configuration, customization, and administration.

Skills

• Good communication skills (oral, written, presentation).
• Fluent English & Arabic languages is mandatory.
• Excellent interpersonal and customer service skills
• Well-established computing and analysis skills.
• Good skills with Microsoft Office and Office 365 products.
• Ability to work collaboratively with colleagues, suppliers, and partners.
•  Ability to work effectively in a multicultural team environment.
• Project and Time Management Skills.
• Ability to work independently, multi-task, and prioritize.
• Excellent analytical, problem-solving, and troubleshooting skills, with a keen attention to detail and a systematic approach to issue resolution.
• Expertise in specific IT domains such as cybersecurity, cloud computing, data analytics, or AI, with the ability to lead initiatives and projects in these areas.
• Familiarity with industry-standard IT frameworks and methodologies, such as ITIL, Agile, or DevOps, and the ability to apply them to improve business processes.

JOB PURPOSE:

 

• The Incident Response at Asyad Group is primarily responsible for conducting cyber security investigations and managing incident response activities. They specialize in analyzing security threats like malware, phishing, email, and web application attacks. Utilizing various security and IT systems, controls, and tools, they play a vital role in protecting Asyad Groups data. This includes administering information security tools such as Threat Intelligence feeds, SIEM, DLP, and File Integrity Monitoring to enhance detection and remediation capabilities.

 

KEY ACCOUNTABILITIES:

Responsibilities:

 

• Stay informed about the latest security and technology developments.
• Research and evaluate emerging cyber threats and mitigation strategies.
• Assist in disaster recovery planning and develop contingency plans for security breaches.
• Test and evaluate security products.
• Lead the implementation of incident response capabilities based on intelligence-driven decisions.
• Gather, analyze, and assess the current and future threat landscape, providing realistic risk overviews to management.
• Design and upgrade security systems, leveraging advanced analytic tools to identify emerging threat patterns and vulnerabilities.
• Conduct ethical hacking simulations to identify potential weaknesses and implement security measures like firewalls and encryption.
•  Perform in-depth analysis of network traffic, intrusion attempts, and system alerts to detect anomalies and potential breaches.
• Consult on managing SIEM alerts and investigating suspected incidents.
• Conduct compliance checks for identity and access management.
• Collaborate with stakeholders on cyber security issues and provide recommendations.
• Implement and manage a cyber awareness program to educate staff on security best practices and raise overall awareness.
• Generate reports for technical and non-technical audiences.
• Maintain an information security risk register and support internal and external audits.
• Provide guidance to staff on handling spam and malicious emails.

 

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:

 

• ASYAD Corporate Units
• ASYAD Business Units

 

External:

 

• Government institutions
• Private sector companies
• Other related stakeholders

 

QUALIFICATIONS & EXPERIENCE:

Qualifications:

 

• Bachelor’s or Diploma degree in computer science or information systems security or related technical discipline or equivalent.
• CISSP, CISM, CEH (similar relevant certification) preferred/willing to obtain.

 

Experience:

 

• Minimum 5 years of relevant in information security or related capacity and excellent knowledge of investigation and forensic.
• Two years’ experience in leading security incident investigation.
• Excellent knowledge of incident response procedures and techniques.
• Knowledge of SIEM tools like Splunk, QRadar, ArcSight, ELK. Developing queries, data models and dashboards.
• Proven experience in an information security role including experience of developing Information Security policies and plans.
• Analytical skills and a solid track record developing data integration solutions.
• Excellent knowledge and understanding of information risk concepts and principles as a means of relating business needs to security protocols.
•  A curious data enthusiast with a passion for technology and problem solving.
• Excellent understanding of information security concepts, protocols, industry best practices and strategies.
• Knowledge of agile ways of working and Total Quality Management practices.
• Analytical skills - Outstanding analytical and problem-solving abilities.
• Proven track record of delivering advanced analytic solutions - deploying them, measuring, and optimizing them.
• In-depth knowledge of Windows or Linux operating systems — management, architecture, networking environments, security models and controls.

 

Skills:

 

• Excellent communication skills (written and Oral).
• Fluent English & Arabic languages are mandatory.
• Ability to adapt to changes in the work environment.
• Ability to work effectively in a multicultural team.
• Excellent interpersonal and conflict handling skills.
• Strong project management skills (including change management).
• Excellent in data modelling, data centre, data integration, data mining and data quality.
• Effective problem identification and problem solving.
• Excellent negotiation skills, proven track record of successfully pitching for new business.
• General computer literacy (Microsoft Office e.g. Word, Excel, PowerPoint, etc.)

 

 JOB PURPOSE:

 

• The Information Security Operations Senior Specialist at Asyad Group plays a pivotal role in supporting the Technology Unit by maintaining and enhancing network security systems throughout the organization, covering both the corporate entity and its Business Units (BUs). This senior specialist is tasked with administering, deploying, configuring, and provisioning network security hardware and software. The role involves active participation in the design and development of IT network security systems to align with business needs, ensuring the implementation and enforcement of security policies and best practices. In doing so, the Information Security Operations Senior Specialist contributes significantly to the organizations cybersecurity resilience and ensures a robust network infrastructure

 

KEY ACCOUNTABILITIES:

Responsibilities:

 

• Strategically plan, engineer, and monitor security arrangements to safeguard network systems across the entire Asyad Group.
• Identify, monitor, and define comprehensive security requirements for the organizations systems.
• Design and construct robust security infrastructure supporting diverse high-demand systems, including robotics and automation.
• Actively contribute to fostering a security-conscious culture among employees through the development and implementation of cybersecurity awareness programs.
• Conduct regular training sessions, educating staff on the latest security threats, best practices, and organizational security policies.
• Contribute to the development and implementation of comprehensive cybersecurity awareness programs.
• Participate in formulating disaster recovery and incident response plans, coordinating tabletop exercises for plan evaluation, and facilitating continuous improvement.
• Research and evaluate emerging cybersecurity technologies and trends, proposing and implementing innovative solutions to enhance the overall security posture.
• Develop and execute strategic plans for advancing information security operations, aligning them with organizational goals.
• Implement proactive security initiatives to address evolving threats and vulnerabilities effectively.
• Contribute to the development and refinement of information security policies, ensuring compliance with standards and regulations.
• Enforce security policies across the entire organization, ensuring clear understanding among all stakeholders.
• Lead risk assessments, identifying and mitigating security risks in collaboration with crossfunctional teams.
• Play a pivotal role in incident response, promptly investigating and mitigating security incidents.
• Oversee the configuration and implementation of intrusion detection systems, firewalls, VPNs, anti-virus, and email security.
• Manage the maintenance, upgrades, and optimization of existing security systems.
• Cultivate strong working relationships with Asyad Infrastructure, WEB, and other technology teams to implement controls aligned with security policies.
• Liaise with vendors and external suppliers, including Security network consultants, for effective security solutions.
• Develop and maintain detailed documentation related to security processes, procedures, and incident response plans.
• Report security analysis and monitoring findings to relevant stakeholders.
• Contribute to the roll-out of system updates and patches to enhance network security.
• Stay informed about emerging technologies and trends in cybersecurity to propose and implement innovative solutions.
• Develop and implement software analysis tasks to identify and address security vulnerabilities.
• Explore opportunities for automation to enhance the efficiency of security operations.
• Proactively inform the entire company about security incidents, ensuring clear communication and timely resolution.
• Provide assistance and prompt responses on escalated help desk issues related to security matters.

 

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:

 

• ASYAD Corporate Units
• ASYAD Business Units

External:

 

 

• Government institutions
• Private sector companies
• Other related stakeholders

QUALIFICATIONS & EXPERIENCE:
Qualifications:

 

 

• Bachelors degree in computer science/computer engineering or related degree is required.
• Professional qualification / certification from related professional body is preferred.
• CCNA, NSE4 or CompTIA Security+ Certification Preferred.
• Experience with Fortinet products is preferred.

 

Experience:

 

• 5 years prior experience in field or related area.
• Problem-solving.
• Expertise across a variety of security products including firewalls, URL filtering, email security and virus protection.
• Expert level knowledge of TCP/IP stack, Intrusion detection and prevention methods, Web application and cloud computing architectures, Structured risk assessment methodologies.
• The commercial acumen to provide cost-effective security solutions.
• An enthusiasm for staying up to date with the very latest updates about security threats and solutions.
• Outstanding communication skills that go beyond “tech talk” – the ability to translate complex IT matters to those without an IT background.
• Strong time management and organizational skills.
• Previous exposure to Linux and/or Windows Operating Systems, coding languages, and/or Networks.
• Security Controls.
• Security Monitoring.
• VPN Technology.

 

 Skills:

 

• Excellent communication skills (written and Oral).
• Fluent English &Arabic languages is mandatory.
• Ability to work effectively in a multicultural team.
• Knowledge of current information security trends.
• IT networking and programming skills.
• Good knowledge of network protocols.
• Good knowledge of physical and virtualized networking fundamentals, such as routing, switch, network configuration in VMware.
• Ability to test for, track, and resolve threats including malfunctions and attacks.
• Security protocol-building skills including authentication systems.
• Ability to administer firewalls, routers, virtual private networks (VPNs), and other security tools.
• General computer literacy (Microsoft Office e.g. Word, Excel, PowerPoint, etc.).
• Knowledge of cyber laws and compliance.

 

JOB PURPOSE:

KEY ACCOUNTABILITIES:

Responsibilities:

 

• Co-Lead the development and implementation of the organizations information security architecture strategy, ensuring alignment with business objectives and regulatory. requirements.
• Facilitates an information security governance structure, focusing on architecture covering both IT and OT.
• Establish and manage a comprehensive Identity & access management program for both IT and OT.
• Develop, implement and maintain the organizations information security architecture inventory, encompassing network, application, and cloud security components covering IT and OT environments.
• Identify, monitor, and define comprehensive security requirements for the organizations systems.
• Evaluate current security controls and identify areas for improvement to enhance overall security posture.
• Design security solutions to mitigate emerging threats and vulnerabilities, ensuring alignment with industry best practices and standards.
• Collaborate with IT and business stakeholders to integrate security requirements into system and software development lifecycles.
• Collaborate with enterprise architects to embed security principles into the overall enterprise architecture.
• Conduct risk assessments and provide recommendations for mitigating identified risks, balancing security needs with business objectives.
• Ensures adherence to international standards such as ISO 27001, ITIL, ISA-62443, COBIT/Risk IT, and NIST Cybersecurity Framework in both IT and OT environments.
• Serve as a key point of contact for regulatory compliance efforts, providing guidance on security architecture requirements and participating in audit and assessment activities.
• Stay abreast of industry trends and emerging technologies in information security architecture to continuously improve our security posture.
• Foster a culture of security awareness and best practices across the organization through training, awareness campaigns, and communication efforts.
• Leverage automation and tooling to facilitate the management and maintenance of the architecture inventory, enhancing its accuracy, completeness, and usability.
• Drive continuous improvement initiatives to enhance the effectiveness and efficiency of our security architecture program.
• Establishes key performance indicators (KPIs) and metrics for measuring the effectiveness of security architecture efforts.
• Facilitates a metrics and reporting framework for program efficiency, with a focus on architectural metrics for both IT and OT.
• Provides input for the IT and OT sections of the companys code of conduct, emphasizing architectural considerations.

 

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:

 

• ASYAD Corporate Units
• ASYAD Business Units

 

External:

 

• Government institutions.
• Private sector companies
• Other related stakeholders
• IT vendors

 

QUALIFICATIONS & EXPERIENCE:

Qualifications

 

• Bachelor’s degree in computer science, Information Technology, or related field.
• Minimum of 8 years’ experience in information security architecture, with a focus on designing and implementing security solutions.
• Relevant certifications such as AWS/Azure/google Cloud Solutions Architect Professional Certificate, CISSP, or CCSP is preferred.

 

Experiences

 

• Minimum 8 years’ experience of relevant information security or related capacity.
• Understanding security frameworks such as NIST, ISO 27001, or CIS Controls.
• Understanding of cloud security architecture (e.g., AWS, Azure, GCP) and related services
• Strong analytical and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Excellent communication and collaboration skills, with the ability to effectively engage with stakeholders at all levels of the organization.
• Proven track record of delivering high-quality results in a fast-paced environment.

 

Skills

 

• Excellent communication skills (written and Oral).
• Fluent English &Arabic languages are mandatory.
• Ability to adapt to changes in the work environment.
• Ability to work effectively in a multicultural team.
• Excellent interpersonal and conflict handling skills.
• Strong project management skills (including change management).
• Effective problem identification and problem solving.
• General computer literacy (Microsoft Office e.g. Word, Excel, PowerPoint, etc.)

 

 JOB PURPOSE:

• This role is responsible for managing and maintaining Asyad group organizations databases, ensuring their performance, availability, and security. In addition, leading database design, implementation, optimization, and troubleshooting efforts, collaborating closely with cross-functional teams to support the organizations data management needs. The role requires strong technical expertise in database administration, data modelling, performance tuning, and backup and recovery strategies as well. Database Administrator Lead will also play a key role in evaluating and implementing new database technologies to enhance our infrastructure and support future growth.

KEY ACCOUNTABILITIES:

• Lead the design, implementation, and maintenance of enterprise databases, including but not limited to Oracle, MySQL, SQL Server, and PostgreSQL.
• Develop and implement database security policies, including access controls, encryption, and auditing, to protect sensitive data and ensure compliance with regulatory requirements.
• Provides day to day administration, installation, upgrading, and troubleshooting of databases including designing databases and data dictionaries, coordinating interfacing applications, and functions with user departments.
• Maintains and monitors ASYAD’s databases consistent with the needs/direction of ASYAD; reviews database design, integration of systems, including database servers, and makes recommendations regarding enhancements and/or improvements.
• Lead database migration and upgrade projects, coordinating with system administrators and application owners to minimize disruptions and ensure smooth transitions.
• Manage Asyad files using MFT software. Creating flows, connectivity using different protocols.
• Configures secure file transfer (SFTP) definitions to securely deliver files to intended destination.
• Assists programmers with technical problems, design issues and verifying, isolating, and documenting the existence of vendor errors; develops and documents standard procedures for vendor supplied software.
• Handles user requests for security changes and provides database application support; allocates and reallocates database resources for optimum configuration, database performance, and cost.
• Responsible for establishing and enforcing policies and procedures related to the database; maintains the security, performance, reliability, and integrity of all data; audits database usage; devises, implements, and documents procedures for the identification, categorization, and protection of all data sources.
• Ensures data backup, recoveries and archive copies of databases are properly performed.
• Review, evaluate, and recommend new tools, technology, and products for the development or enhancement of various applications in accessing or processing the information on the database; installs, configures and upgrades related hardware and database application software; installs vendor supplied patches.
• Manage and mentor a team of database administrators, assigning tasks, providing guidance, and conducting performance evaluations to ensure team effectiveness and growth.
• Develop training programs and workshops to enhance the skills and knowledge of database administrators, keeping them updated on the latest technologies and best practices in database management.
• Stay updated about industry trends and emerging technologies in database management, recommending innovative solutions to enhance our data infrastructure and support business objectives.
• Any other assigned duties from time to time.

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:

• ASYAD Corporate units
• ASYAD Business Units

External:

• Government institutions
• Private sector companies
• Vendors and Service Providers
• Other related stakeholders

QUALIFICATIONS & EXPERIENCE:
Qualifications:

• A bachelor’s degree from an accredited college or university with major course work in Computer Science, Business Administration, Information Systems, or related fields.
• Professional qualification / certification from related IT professional body is preferred.

Experience:

• 5 years of experience as database administrator with different RDBMS databases like Oracle, Microsoft SQL Server, MySQL, or PostgreSQL etc.
• In-depth knowledge of database architecture, data modelling, and normalization techniques.
• Proficiency in database performance tuning, query optimization, and troubleshooting.
• Experience with database security best practices, including role-based access control, encryption, and auditing.
• Strong understanding of backup and recovery strategies, including database mirroring, replication, and failover clustering.
• Experience with MFT Platforms such as Go Anywhere MFT, Axway Secure Transport etc.
• Experience with FTP tools like FileZilla, putty.

Skills:

• Database Administration, Oracle, SQL, Hana, Unix Administration.
• Excellent Knowledge of networking protocols and components.
• Ability to work well under pressure.
• Excellent analytical skills (focus on strategic and conceptual thinking).
• Strong communication skills (oral, written, presentation).
• Computer programming and database management is an advantage.
• Knowledge of Quality standards and models (ISO, ITIL, COBIT).
• Negotiation skills.
• Team leading skills.
• Strong customer-service orientation.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Fluent Arabic and English language is mandatory.

JOB PURPOSE:

• Technology PMO Senior Specialist overseas and ensure the process of organizing and planning the realization of the whole strategic technology projects on time within budget and within scope. He\she will oversee all aspects of projects, set deadlines, assign responsibilities, and monitor and summarize progress of project. Prepare reports for Technology management regarding the status of each project. Also, he \she will work directly with clients to ensure deliverables fall within the applicable scope and budget and coordinate with other departments to ensure all aspects of each project are compatible and will hire new talent as needed to fulfill client needs.

KEY ACCOUNTABILITIES:
Project Portfolio Management:

• Oversee the project portfolio to ensure alignment with business priorities and strategic goals.
• Manage the intake, evaluation, and prioritization of new project requests.
•  Monitor and report on project portfolio performance, providing visibility to senior management.

Resource Management:

• Allocate resources effectively across projects, ensuring optimal utilization and balancing workload.
• Identify and address resource gaps, including skills development and recruitment needs.
• Coordinate with other departments to ensure the availability of necessary resources.

Project Support and Oversight:

• Provide guidance and support to project managers, ensuring they have the tools and resources needed to succeed.
• Conduct regular project reviews and audits to ensure adherence to standards and identify areas for improvement.
• Resolve project issues and escalate risks as needed to ensure project success.

Stakeholder Management:

• Engage with stakeholders at all levels to ensure their needs and expectations are met.
• Communicate project status, issues, and risks to stakeholders in a clear and timely manner.
• Facilitate collaboration and alignment between IT and business units.

Project Reporting:

• Track project performance, specifically to analyze the successful completion of short and long-term goals.
• Prepare project status reports by collecting, analyzing, and summarizing information and trends.

Continuous Improvement:

• Continuously assess and improve PMO processes, tools, and methodologies.
•  Stay current with industry trends, emerging technologies, and best practices in project management.

COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

• ASYAD Corporate Units
• ASYAD Business Units
• ASYAD Technology Unit Departments

External:

• Private sector companies
• Other related stakeholders
• Local and Global Digital Innovation Factories
• IT vendors

QUALIFICATIONS & EXPERIENCE:
Qualifications

• Bachelor’s Degree or Higher Diploma’ in any Business, Engineering, Computer Science, or Information Systems.
• Professional certifications such as PMP, PRINCE2, or equivalent.

Experience

• 5 years relevant experience or related capacity.
• Proven experience in establishing and leading a PMO.
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Experience with project portfolio management and resource allocation.
• Familiarity with Agile and DevOps practices.

Skills

• Ability to manage multiple priorities and work under pressure.
• Can demonstrate leading change in a complex organisation.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Effective communication and stakeholder management skills.
• Proficiency in Project Managements tools and software (e.g., MS Projects, Jira, primavera ).
• Proven ability to manage complex cross-functional projects and able to get along with all team.
• Excellent communication skills (oral, written, presentation)
• Strong stakeholders’ management skill.
• General computer literacy (Microsoft Office e.g. Word, Excel, PowerPoint, etc.) mandatory
• Fluent English language is mandatory.

Job Purpose:

To lead in the development, planning, organizing, leading, and supervision of Administrative and Training needs for shipboard crew.

Responsibility & accountability:

 

• Identify and ensure the provision of all administrative related needs to shipboard crew.
• Coordinate with Administration section in regards to visas, permits, housing, tickets, etc… of all expatriates and/or outsourced personnel on shipboard.
• Ensure the proper maintenance and safekeeping of administrative services documents and files.
• Identify core competencies of shipboard crew with the Nautical Manager ? Co and identify training needs accordingly.
• Conduct yearly training assessment needs in coordination with Superintendent Manager to meet STCW requirements.
• Design and develop training and development programs based on the organization’s and the individual’s needs in coordination with Learning & Development Officer.
• Establish training plans and programs, present it, and get the required approval prior to proceeding.
• Manage crew’s enrollment in selected training programs, and follow-up on their post-training feedback.
• Assess the training feedback received and its effectiveness and report it to the Nautical Manager.
• Ensure the Administration of Flag State Affairs concerning all crew related matters.
• To monitor & keep proper record of all certificates & expiration dates.
• Develop manpower plan by consolidating manpower needs across the shipboard department.
• Ensure proper manning timely and accurately and maintain rotation profile as required.
• Supervise the working hours and shifts along with vacations of floating crew.

 

EMPLOYEE JOB DESCRIPTION

JOB PURPOSE:

To design, develop, and maintain secure, scalable, and high-performing full stack web and enterprise applications. The System Developer will contribute across both front-end and back-end development, with a strong focus on integration with ERP platforms, process automation, and digital transformation initiatives, including AI-based enhancements.

KEY ACCOUNTABILITIES:

Description

Translate complex business requirements into robust, scalable, and maintainable full stack software architectures that align with enterprise standards and long-term technical strategy.

Design and deliver responsive, user-centric front-end interfaces and resilient, high-performing back-end services, ensuring seamless user experience and system interoperability.

Ensure seamless integration with ERP systems, business platforms, and internal applications.

Architect and implement secure, optimized, and scalable solutions, aligned with data integrity, performance, and business continuity goals.

Participate in system enhancements, performance tuning, and modernization initiatives.

Collaborate with UI/UX designers, business analysts, and stakeholders to gather and validate functional requirements.

Support deployment processes, version control, and post-release system monitoring.

Contribute to digital transformation projects, including AI-based tools, low-code platforms, and automation solutions.

Ensure development practices adhere to IT security policies, data privacy regulations, and corporate standards.

Comply with relevant tendering guidelines, internal processes, and SOPs.

Protect the confidentiality and integrity of sensitive data and proprietary information within ADC operations.

Execute rigorous performance testing, debugging, and quality assurance processes to validate functionality, ensure system stability, and drive continuous improvement in code quality.

Assist in preparing software requirement specifications and technical designs that align with business needs.

Perform duties at any ASYAD Drydock location as assigned.

QUALIFICATIONS, EXPERIENCE & SKILLS:

Minimum Qualifications:

Bachelor’s degree in computer science, Information Technology, Software Engineering, or equivalent.

Preferred Certifications:

Full Stack Development Certification

Microsoft/Oracle certifications.

Minimum Experience:

5 years of experience in full stack development related

Proven experience in developing enterprise applications and system integration

Knowledge & Skills

Strong proficiency in full stack development, including both front-end and back-end technologies.

Proficient in modern software development technologies, including programming languages, development tools, decision support, and web technologies.

Solid understanding of software architecture, design patterns, and development methodologies (Agile/Scrum).

Exposure to AI-enhanced development tools and platforms (e.g., chatbot frameworks, AI-assisted code generation, automation).

Experience in .NET framework and Oracle/SQL database development.

Hands-on experience with Microsoft Visual Studio and programming languages such as Visual Basic, JavaScript, or C.

Proven experience in developing and integrating web-based and enterprise applications.

Familiarity with Windows and Linux operating environments.

Understanding of at least one Microsoft- or Oracle-supported development environment, toolset, and application domain.

Knowledge of enterprise IT processes, software lifecycle management, and industry best practices.

Experience with source control systems (e.g., Git) and foundational DevOps practices.

Exposure to cloud platforms (e.g., Oracle Cloud, Azure) is an advantage.

Exposure to AI-driven development tools and platforms (e.g., chatbot frameworks, AI-assisted code generation, automation).

Strong analytical and problem-solving capabilities.

Excellent coding, debugging, and troubleshooting skills.

Effective communication and collaboration skills across cross-functional teams.

Proactive, adaptable, and team-oriented mindset.

Job Purpose:

To be responsible for processing and analyzing data including CCTV and mange system controls to ensure compliance with data protection protocols. Prepare reports which will assist the Management in taking decisions. Using data from OCC and other partners including driver behavior data to identify strategic targets in service improvements.

Key Responsibilities:

• To be the business intelligence data officer for all data held and produced by IVMS, AVM, AFC, the OCC, Engineering and operation department to review, validate and maintain all generated reports from the systems.
• Maintain accurate records of all data held by the business Intelligence Unit.
• Contribute to the development and enhancement of the business intelligence unit.
• Participate in team briefings, operator working groups and the employee development and performance management schemes. Work closely with management and other stakeholders in the development and administration of the service.
• Interrogate data and produce reports in support with the business Intelligence unit activities.
• Producing reports and trend analysis on matters as guided by the BI Supervisor and the management.
• Ensure all activity is in line with the OCC and BI Data Protection Protocols
• Work closely with relevant department on the development of new data and ensure the use of advanced data analysis methodologies.
• Work closely with relevant department on the development of new data and ensure the use of advanced data analysis methodologies.
• To strive for continuous improvement in the data collection and reporting system which would enable more effective decisions to support system.
• Processing of all CCTV applications through a secure system ensuring full control in one single location
• Knowledge of conducting investigation as required and handle all complaints through the Data Release process, ensuring all data is secure and processed within the guidance of the Management.
• Any other assigned duties as requested by the BI Supervisor.
• The business Intelligence officer maybe be expected on occasions to work for flexible hours.

Job Purpose:

To ensure first class maintenance and repair of Mwasalat vehicles and carry out the Preventative and corrective maintenance of /Mwasalat Vehicles in order to ensure safe and reliable vehicles for uninterrupted operations.

Key Responsibilities

• To carry out regular preventive maintenance activities for all/any /Mwasalat vehicle types in order to ensure vehicle availability as per operations requirement.
• To carry out corrective maintenance activities for all/any /Mwasalat vehicle types in order to ensure vehicle availability as per operations requirement.
• To diagnose, service, repair and or replace all mechanical, hydraulic, pneumatic and electrical vehicle components under the instruction of the charge-hand/Supervisor or any line Manager.
• To test and verify vehicle’s condition by conducting test drives and other test/checks before releasing any vehicle to operations department.
• To complete all required documentation as per Supervisor or any line Managers instructions.
• To perform any other duties and responsibilities within your capability as instructed by a Charge-hand/Supervisor or any line Manager.
• To adhere to all QHSE policies and guidelines in the workplace. To wear Personal Protective Equipment at all times whilst on duty within /Mwasalat premises.
• To attend any training courses offered to enhance work related knowledge as instructed by a Charge-hand/Supervisor or any line manager.
• To attend any road side assistance call in any location that /Mwasalat vehicles operate.
• To operate / drive any /Mwasalat vehicles, example Recovery, Forklift and Pick-up truck (License Permitted) as instructed by a Charge-hand/supervisor or any line Manager.
• Place of work is at any /Mwasalat office, depot or workshop within the Sultanate of Oman, location to be at the discretion of Mwasalat Management.
• To respond to various issues/breakdown and restore vehicles so as to ensure uninterrupted operations by allocating manpower and resources and by coordinating with the operations department.
• Normal working hours will be 45 hours per week worked on a rostered shift basis covering 24 hours, seven days per week.
• Any other assigned duties from time to time.